AutoZone in Collinsville, VA, is known for its friendly and helpful staff who provide quick and efficient service. Customers appreciate the store’s wide selection of auto parts, including new and remanufactured items, maintenance products, and car accessories. Staff members are courteous, knowledgeable, and eager to assist, often explaining options and warranties clearly. Customers have had positive experiences with services like battery installation and receiving bundle deals, such as free filters with oil purchases. The store aims to satisfy customers, though there are occasional issues with ordering certain parts, like headlight assemblies. Overall, AutoZone offers great customer service, a good variety of products, and a helpful team, making it a reliable place for auto parts needs.
Great people. Soon as I got to the counter, the clerk asked what I need,oil filter and oil for my audi,had it within 2 minutes. And it came in a bundle deal,filter was free once you buy the gallon of oil!
November 2024
Stopped in for a Battery at 8pm. I was immediately greeted. Friendly and courteous staff. Options and warranties clearly explained. Young man (Holden) installed the battery to include contact grease. With no cash for a tip, I offered to order a pizza for him. He politely declined. Great crew. Satisfied Customer. Thank you... read full comment
June 2024
I had a great experience when I came to Autozone Parts. Eric was great help, informative, and showed great customer service. 10/10 recommend
