The Award and Frame Shop treats every project as its top concern. Customers note the high quality and professionally done work on awards, plaques, and name plates. The staff is described as wonderful, helpful, polite, and nice, often accommodating changes and add-ons. Some reviews mention occasional communication delays regarding timelines, which are resolved, though this can cause stress. Pricing is considered usual for custom services. While generally positive, some feedback suggests customer service could be slightly more jovial and knowledgeable. Overall, customers are very happy with the well-made results.
Great customer service and fair pricing! My one stop shop for all my trophy purchases and engraving!
September 2023
Our office gets all our name plates and award needs here. They are always helpful and accommodating to changes and add-ons. Their staff is wonderful.
November 2022
Pricing I guess is the usual for custom services. Customer service could be slightly more jovial and knowledgeable for a family owned shop but that might be due to short staffing. Work is professionally done.
