FedEx Office Print & Ship Center receives reviews noting helpful and dedicated staff members who provide exceptional service, professionalism, and friendly assistance, often going above and beyond for customers. However, experiences can vary, with some staff reported as rude, belittling, or unhelpful, following corporate policy strictly even when it causes customer inconvenience. The location is sometimes described as a bit pricey for services. Customers have successfully used alternative nearby drop-off points when issues arise. The business environment can be challenging, but commendable staff focus on customer satisfaction despite distractions.
I’ve been to this location multiple times and the employees always go out of their way to help. I’d like to especially point out Jay who always has a smile, and a warm and caring attitude. Absolutely great customer service.
March 2026
Great staff. Easy in, easy out. Too bad one has left.
June 2024
Confused why the address on my receipt has Petersburg as the city. A bit pricey for the size and weight of my package but professionalism was definitely appreciated
