Verizon, located at 575 James Madison Hwy in Culpeper, is highly praised for its excellent customer service and helpful staff. Customers appreciate the friendly and professional sales consultants who make their experience smooth and enjoyable. One reviewer highlighted how a staff member quickly fixed a phone issue and helped her decide on a new phone with a trade-in deal, all while being patient and kind. Another customer noted that staff members go out of their way to assist, such as setting up phones in the car and explaining how to use new devices, making customers feel valued and cared for. The team is described as knowledgeable and honest, offering guidance on plans, upgrades, and accessories. Many reviewers mentioned that they did not have to wait long for assistance, and staff members, including a person named Michael and Sway, went above and beyond to ensure they understood their new devices, transferred data, and explained features thoroughly. The store's welcoming atmosphere and attentive service keep customers returning and recommending the store to others. Whether upgrading phones, trading in old devices, or exploring plans, customers find this Verizon store a trustworthy and friendly place for wireless needs. Overall, the store is known for its helpful staff, efficient service, and positive customer experiences.
This is not a Verizon corporate store, it is a franchise that carries other products also.
April 2026
When my wife phone mess up they were able to set her up with new and all her old pictures and contacts unloaded without me needing to do any thing perfect 👌
January 2026
Precisely was helpful and wonderful to work with. All the people seemed helpful and professional.
