“I visited this Verizon store to check out a new phone but planned to move to another provider. However, Michael came over to chat, and I'm So glad he did. I was able to get several new phones, products, and discounts that saved me a ton on my bill. He was professional, knowledgeable, and very accommodating to my schedule. Thanks again Michael, I'm happy to stick with Verizon ?”
“Madison provided me great customer service today and I am appreciative. What I expected to be a cumbersome and frustrating process ended up to be pleasant, quick, and successful. Madison provided clear direction to me and then promptly followed up on her part of the process, all while greeting and helping several customers in the store. Thx Madison”
“I was looking for a specific phone and while this store did not have it in stock, the staff called me the day the desired phone arrived. Hugo in particular was extremely helpful both days. Other area Boost stores were not helpful. Many of them don't even answers calls to the store. I credit Hugo and the staff in Culpeper's helpfulness with my decision to not abandon Boost all together!”
“I was looking for a specific phone and while this store did not have it in stock, the staff called me the day the desired phone arrived. Hugo in particular was extremely helpful both days. Other area Boost stores were not helpful. Many of them don't even answers calls to the store. I credit Hugo and the staff in Culpeper's helpfulness with my decision to not abandon Boost all together!”
“I was sold a faulty home internet gateway so I went to this store and the 2 girls were so nice and helpful. They assisted me in cancelling the service with the faulty home internet gateway and helped me set up a whole new service that now works flawlessly at my new place. Thank you!”
“I had a dreaded visit to the store today due to a hacker getting into my phone. I expected to have to possibly get a new phone and number because I thought it was so bad. Doug was awesome! Helped reset the phone, backed up my photos, and even took the time to delete apps I wouldn’t want. All this and it took no time at all to set my mind at ease. Much appreciated!”