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“Walked in late due to traffic for Notary service. A gentleman greeted me warmly and Nesenia was so polite, friendly, although it was late she did not rushed me. She went above and beyond that I am taking care as a valued cutomer.
5* to Nesenia. Thank you!”
9AM - 5PM
2611 Prince William Pkwy, Woodbridge
Banks
“The best management and service!!
As it was my first time going early in the morning at this branch even before they opened. I found manager Ms. Shamail Ahmadi to be absolutely incredible. She was on it from the minute the doors opened greeting all the staff and the customers that walked in with a massive smile to create an outstanding atmosphere and keeping the whole branch running smoothly. What a manager and warm personality. I also want to mention Ms. Alicia, she helped me after, was brilliant with my task and finished efficiently. An outstanding team that this branch has been given and you can tell it’s a great managemnet on top of things. Thank you Ms.Shamail.”
9AM - 4PM
8332 Old Keene Mill Rd, Springfield
Banks
“I would like to express my sincere appreciation for Mrs. Jisook Anderson and the outstanding service she provides as a Financial Advisor. She is very knowledgeable and takes the time to patiently answer all investment questions with clear and thorough explanations of the various options available.
What truly sets her apart is her accessibility and dedication—she consistently answers phone calls and ensures that every concern is addressed in detail. When needed, she also takes the initiative to schedule in-office appointments to provide further guidance.
I have found her to be extremely helpful, professional, and trustworthy. Thank you for your excellent support, and I wish you continued success in your career.
My review is based on my visit today, as well as many earlier visits.”
9AM - 4PM
9405 Lorton Market St, Lorton
Banks
“Its been an excellent customer services i had from bank of america representative Akosua. She has been amazing and made our account opening process soo smoother. She has been very freindly and helpful. Many thanks.”
“I had an outstanding experience at this branch and want to recognize Bismita Shrestha for her exceptional customer service. She was incredibly professional, patient, and attentive throughout the entire process.
Bismita took the time to clearly explain everything, answered all my questions without rushing, and made sure I felt comfortable and confident with my banking decisions. Her friendly attitude and willingness to go above and beyond truly made a difference.
It’s rare to come across someone so dedicated and genuinely helpful—she is a real asset to this branch. I highly recommend asking for Bismita if you visit!”
“Update: These guys really care! I originally was frustrated by their UI but these people want to improve constantly! I am thoroughly impressed by these folks. Really fantastic customer experience.”
“Thank you so much Mrs. Salwa for recovering, fixing and correcting our personal and financial information in your United Bank Branch in Springfield, VA !! Your honesty, professionalism, excellent performance and your high level of integrity make you to be the BEST MANAGER since we became Customers of your Bank in 2014 and we will continue to do business with you in Springfield ONLY! WE TRUST YOU!!”
“This Young Queen Momeena Ahmed is one of your Best ONE Main Financial Sr. Personal loan Specialist by Far she makes you feel comfortable and relaxed
And breaks down everything from terms to policies THANK U ?”
9AM - 5PM
12520 Dillingham Square, Woodbridge
Banks
“I had the pleasure of working with Celeste Riley and Elizabeth Maryam at my bank, and I must say they both exceeded my expectations. Their dedications and willingness to go above and beyond to assist me were truly remarkable. They were not only professional, but also displayed exceptional customer service. I appreciate their commitment and the outstanding support they provided. They are a valuable asset to the bank, and I highly recommend their services to anyone seeking assistance.”
“Julia & Destiny were very helpful and professional in their role. Julia took the time to clearly explain things about wire transfer and makes the process smooth and stress free. Her friendly attitude and strong knowledge truly make a positive difference for us.
One again Thank you Julia and Destiny!”
“5 stars for Marlon. He has great customer service and went out of his way to dig deeper to ensure we found the best option/solutions for me and he was very supportive of my goals. I will definitely come back to work with Marlon!”
“My experience with Marian who handle my case was smooth and she is a real champ who made the process easy and even better than expected.
I was a little anxious because I didn't know what to expect but fortunately I had Marian to save the day.
In addition I was in and out in about 20 mins because I had a genuine person who listened and could see I needed help.
Hopefully upper management will read this review does something good for her career like a promotion or letter of commendation because she made my life much easier that day.”
“Worst bank we dealt with ever!!! Never bank with them...If your account is clearly scammed they'll not refund your money or stop the scam even if it is 10 times for a single 24 hours!!”
“I had to open several accounts for myself and my children and Jeff A.-C. was helping me; throughout the whole process he was extremely helpful, professional, and knowledgeable. He guided me through what would work best for my situation to which I am very grateful! This location will definitely become my home branch.”
“- This branch offers a drive-thru service.
- There's a parking lot right in front, as well as additional parking available at the shopping mall.
- The interior is relatively small. There are 2 teller counters and approximately 2-3 private rooms. There's also a seating area with sofas in the main hall.
[My experience]
- The staff provides excellent service, welcoming customers, asking questions, and offering assistance.
- Everything inside is brand new and clean. It seems to have opened in early 2024.”
“The staff here are always warm and welcoming, especially Atif and Rose. They consistently greet customers with a smile and go above and beyond, even during the busy rush on Fridays and Saturdays. Their professionalism and friendliness truly make a difference!”
“I have been dealing with this branch for both business and personal needs for over 25 years. During that time I have consistently received top flight service. In addition to the excellent service, you could not find a nicer group of people to work with.”
“I had a very VERY pleasant time today with Burke & Herbert. Right after a very sad experience with PNC Bank I ran over to Burke & Herbert. Even though they were short staffed Ms. Huarez helped me out greatly. She was very patient, kind and knowledgeable. I feel like you can rest assured if you have concerns or questions that you will treated with respect, dignity and get your questions answered. Very happy so far with this Bank.”
9AM - 4PM
4001 Graham Park Rd, Dumfries
Banks
“I called and spoke to a live person, Heather. She was professional, efficient, and answered all of my questions. These days it is hard to get anyone on the phone but when I was assisted by Heather, I was happy she was able to answer my questions thoroughly. Amazing job Heather!”
“The bank teller that helped me was Tracy. He was very polite and swift with my requests. I really appreciated his service. Sometimes the tellers aren’t the nicest but in this case he was great!”
“Gifty and Joana helped me navigate a challenge with the title of my car. They were diligent in their efforts and took ownership in the positive outcome of the challenge.”
9AM - 5PM
9560 Liberia Ave, Manassas
Banks
“I opened a business account with this branch and they have been above and beyond helpful, kind, efficient, responsive. It’s been a great experience with excellent customer service.”
9AM - 5PM
9400 Richmond Hwy, Lorton
Banks
“I don't know what any of you are thinking. I have been a customer of Truist, through all of its different names, for over 30 years. This is the greatest branch with which I have had the pleasure to deal. They are responsive, responsible, kind, generous, know who I am, and always have a pleasant greeting. They have solved several of my banking issues with professionalism, as opposed to previous branches. I am a lucky lady to patronize this branch.”
“I had a fantastic experience. I went there to open a checking account, and Mr. Mario did an amazing job. He was very friendly and professional at the same time. He explained everything clearly and answered all of my questions patiently. Overall, it was a 10/10 experience. Highly recommended!
All of the staff were very cooperative and welcoming as well. My 3-year-old daughter was with me, and the staff was very kind to her and even gave her candy. She had a great time too — definitely a 10/10 rating from her as well!”
“Hi. I do Credit Union in my country and since 2019 I have been utilizing their service. I love it! The staff I interact with, AWESOME! Still missing Tony and David. Amazing staff, Amazing service!”
“WELLS FARGO
Ms. Sopa York
Branch Manager
Sopa, I wanted to take a moment to express my sincere gratitude for the exceptional service and empathy you showed me during my recent visit to Wells Fargo. Your kindness and understanding meant a great deal to me, and I appreciate the time you took to listen and assist me in my banking needs. I also admire your friendliness and easy to talk to. You made it easy for me to do banking and you took care of everything for me. ❤️ ?
Thank you for making a difference in my day. I'm grateful for your dedication to providing outstanding customer service. Keep up the good work Sopa!
I recommend Sopa to be your personal or business banking needs. She is incredible and knowledgeable! ? ❤️
Happy Holidays!❤️ ❤️
Mila A. Delfin”
9AM - 5PM
9400 Richmond Hwy, Lorton
Banks
“Came in for a cash deposit and it was quick and easy. And yes there are some sales pitch regarding buying CD from them when they see your account has some balance 5k+. I personally don't like those solicitations.
Free parking no wifi.”
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“Mahj-She’s is the best,she helped me as soon as I walked in and she talked me through all the online banking stuffs and everything that was required for me to open an account at this branch I was so excited and I really appreciate”