Boost Mobile stores receive mixed reviews. Customers praise the staff, especially Suk, for being kind, helpful, and good at explaining plans. The Danville, Virginia store is described as excellent, with friendly service. However, some customers have had negative experiences, such as a store in Roxboro, North Carolina, where a staff member was accused of theft and issues with refunds. Others mention that the store offers no tablets and mainly provides contract plans, which may not suit all customers. Overall, the experience varies depending on the location and staff, but the staff's helpfulness is often highlighted.
Kevin was such a huge help, after I had got locked out my phone completely he had helped so much and saved me money on a new device
December 2025
Kevin went above and beyond to help us with two new phones, accessories, and account issues. Very professional and knowledgeable
July 2025
I really love my service I received from Boost Mobile to day on Mt Cross Road Danville va. I went to piney Forrest 1st. Service sucks. Come to Kevin,Mt Cross. Get the best service experience possible. Again,thanks Kevin!
