This Cricket Wireless Authorized Retailer receives positive reviews for its helpful and knowledgeable staff. Employees are described as prompt, courteous, and going over and beyond to solve problems, even staying late to help. Customers note excellent follow-through and feel the staff makes them feel like family. The service is highlighted for helping with switching services, phone purchases, and answering questions. Reviewers find the team friendly, patient, and amazing, contributing to an awesome experience. Multiple customers express high recommendation and gratitude for the great customer service and support provided.
Danielle is prompt, courteous and helpful with excellent follow-through. I appreciate her help in solving the issues I had and highly recommend her. It is a delight to rely on someone with deep knowledge and experience. She makes you feel like family. I feel more confident about my first iPhone purchase thanks to her.
February 2022
It was an awesome experience Elizabeth jumped right in and made things happen for my daughter great customer service and very knowledgeable about the iPhones and the accessories that come with my daughter walked away a happy customer and we Thank Elizabeth for the great experience ?
December 2021
I recently went in for a new phone and was helped by Alma. She gave the best customer service that I have had since moving to Danville (3 years). Definitely recommend!