This Verizon store in Dulles offers a convenient and welcoming experience for customers seeking mobile, 5G home internet, or business services. Customers can visit the store or choose to schedule appointments online, place orders for in-store pickup, enjoy free 2-day shipping, use express lockers, or opt for same-day delivery where available. The staff is highly praised for their patience, knowledge, and professionalism. Customers have highlighted employees such as Zacharee, Copper, Stevie, Jon, Fariba, and Evelyn for their excellent support and helpfulness. Many appreciate the personalized service, quick resolutions, and discounts provided by the team. The store provides a supportive environment, with attentive staff who go above and beyond to assist with issues like account activation and plan adjustments. Despite some stores lacking seating, the overall service quality makes visits worthwhile, leaving customers satisfied and feeling well taken care of.
Aaron was absolutely incredible today! He saved me so much money and helped me get a new phone! Go see him for all your needs! You won’t be sorry!
August 2026
Copper provided outstanding service and was so patient with one a technical wizz. Thank you!
August 2026
Manoj and Ali were exceptionally knowledgeable and incredibly helpful in resolving numerous issues. I thought great customer service was a thing of the past. Verizon is fortunate to have employees like them.
