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“I recently upgraded to the newest iPhone, and this location was great in assisting me! Even when they were busy, I still received great service and honest recommendations.”
“Excellent customer service from Mr.David. Took the time to explain all my concerns and resolve my issue.He also made good recommendations for other services and promotions provided by T mobile. Mr. David is an asset for the company and should be recognized for going above and beyond to make customers walkout the store with a smile on their face.”
“I had an excellent experience at T-Mobile thanks to the outstanding service I received. Matteo and Lenny who assisted me were incredibly knowledgeable, patient, and genuinely focused on making sure I got exactly what I needed. They walked me through the process of upgrading my phone and made everything feel simple and stress-free.
Not only did they help me get my new phone, but they took the time to explain the benefits of adding an Apple Watch and a tablet to my plan. They answered all my questions clearly and never made me feel rushed or pressured.
What stood out the most was the professionalism and friendly attitude. They made the whole experience enjoyable, I left the store feeling confident in my purchases and very satisfied with the level of service I received.
I highly recommend this location, especially if you get the chance to work with them ☺️”
“It was great experience in Verizon Ashburn village. Asim a guy with green eyes helped me alot and did everything to get me a good offer. They were very good and help you with everything you need to get you what you need or works for you. I recommend this center more than any other Verizon store.”
“Excellent service, very professional and friendly staff. The work was completed on time .I highly recommend them to anyone looking for quality and reliability services.”
“Absolutely brilliant company; highly recommended. From what they offer service wise, to their excellent staff I have nothing but the utmost respect for Envoi. Service wise reliability is excellent, audio fidelity is better than 95% of VOIP phone providers, plus if you have any issues they will assist you professionally until your issue is resolved. Consistently exceeded my expectations, and this is coming from a firm with 5000+ employees, in 17 states, we are completely satisfied with Envoi and have moved all of our office phones to their service. Speaking of service, their staff are always professional, quick to answer questions, friendly/courteous, and to their credit all of our issues have been handled in a single call or email, and quickly. Service outages have been nearly non existent, unlike with our former telco provider, which is a real plus as we as a business depend heavily on reliable phones. If you're looking for a world class VOIP provider look no further, simply put you won't find better. Thank you Envoi.”
“One of the best T-mobile stores around! The store manager and his team couldn't have done a better job servicing my needs. Would highly recommend this location!”
“Excellent service and support! Zack came up with a whole range of solutions for our cell phone / plans needs. Very friendly and professional, I highly recommend this store!”
“I’ve been having extremely bad luck with screen protectors this month and I’m so thankful I got the insurance ? I went through 2 in the span of 24 hours and Ramie came to the rescue with unlimited replacements! He also made me feel way less bad for breaking them back to back. This store specifically has some of the most helpful, very chill people and I am so thankful for their patience and willingness to help while I work through whatever this misfortune is! ?”
“I had a great experience at the Verizon store. The staff was friendly, helpful, and made the whole process quick and easy. They explained everything clearly, helped set up my new phone, and made sure everything was working before I left. Excellent service and a smooth visit overall!”
“Shout out to Thomas (manager) and Selena for providing excellent customer service on multiple occasions ! They are very helpful in explaining plans and options for getting the best possible credit for old phones. The store is clean, bright and easy to get to. Highly recommend !”
“Zabi was extremely helpful and knowledgeable today. I needed to figure out how to put updates on my phone so it would work in my CarPlay again. He was patient and kind. I want to give him recommendation for this kind treatment and his politeness to me. He also explained new phones and my options for new plans. This store has helped me a weak times in the past and they are all very professional and easy to work with, so thank you Verizon! .”
“Paola Q. I love her!!! She helped me set up my home wifi super fast! I walked in last minute literally 4 minutes before they closed, I was out within 5, I really appreciate her doing that for me !!!”
“Took me three minutes to exchange a TV box. Very professional. Tried twice to get a box shipped to me to avoid a 50 min. trip. .no luck! Talked with two guys from India..both promised a box to be shipped to me in a week. Forget calling Xfinity and go to your nearest store for service.”
“I had a great experience working with Cheryl at Verizon while getting my new phone. She made the entire process smooth and stress-free, from choosing the device to setting everything up and answering all of my questions. I never felt rushed, and she made sure I left feeling confident about my purchase. Cheryl truly went above and beyond with her customer service. If you’re visiting Verizon, I highly recommend asking for her!”
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“Aryan has done a great job helping me and my family out! I don’t know what he did, but he got my girlfriend a new iPhone 16 and I
Apple Watch 11 for FREE! Thanks to David, he through in a free case as well! No trade-in needed!!!”