10AM - 8PM
25031 Riding Plz, South Riding“Shelby not only explained Verizon's promotion and plan in detail, she also compared our current plan and listed line by line comparisons and recommendations. She went out of her way to ensure we were paying the best price Verizon offers. She was extremely professional, polite and knowledgeable. We will continue to purchase from Shelby and pass her name along. Job Well done Shelby! And thank you for perfect customer service!”
“Absolutely brilliant company; highly recommended. From what they offer service wise, to their excellent staff I have nothing but the utmost respect for Envoi. Service wise reliability is excellent, audio fidelity is better than 95% of VOIP phone providers, plus if you have any issues they will assist you professionally until your issue is resolved. Consistently exceeded my expectations, and this is coming from a firm with 5000+ employees, in 17 states, we are completely satisfied with Envoi and have moved all of our office phones to their service. Speaking of service, their staff are always professional, quick to answer questions, friendly/courteous, and to their credit all of our issues have been handled in a single call or email, and quickly. Service outages have been nearly non existent, unlike with our former telco provider, which is a real plus as we as a business depend heavily on reliable phones. If you're looking for a world class VOIP provider look no further, simply put you won't find better. Thank you Envoi.”
“By far the best experience I’ve had at T-mobile thanks to Manny he was very patient with me and helped me understand my bill. I would definitely come back to this store 10/10 service!!! Manny is very knowledgable, patient, and super helpful! Thank you”
“My friend Michael moved from Tuscon, AZ to Manassas and needed to upgrade his T-Mobile phone and we found a store in Centreville Sq, Centreville Virginia. Upon entering the store, you could feel how welcome you were. Brianne Wallace and Daniel Medrano greeted us with a smile and you could feel how happy Brianne was to be able to help my friend Michael. She skillfully assisted Michael in turning in his older phone for a new upgrade. It was also a great please to witness the true teamwork that was very evident between Brianne and Daniel. Brianne ensured that all my concerns and questions answered to my satisfaction. Highly recommend the T-Mobile store located in the Centreville Sq, Centerville, Virginia.”
“I recently had a stellar customer experience at the Verizon Wireless store in Reston, VA, and I want to share my positive feedback. Manager Wayne and the employees were remarkably helpful, very patient, and executed their job with excellence.Also, I appreciate the store's cleanliness, nicely organized, and the willingness of the employees to assist customers with patience. Overall, I have a positive impression of this store and its commitment to customer satisfaction.”
“Since I bought two iPhones 14 Pro a year ago, Elizabeth and Nick have been very helpful. In the spring they assisted with International travel set-up and this week Nick gave me the good news that I had not cracked the Apple screen and that I had only cracked the protective glass scree. Great help at this store! Known as 4RSS at 13037 Lee Jackson Hiway, Fairfax, Va”
“Cogent Communications is a multinational internet service provider based in the United States. Cogent's primary services consist of Internet access and data transport, offered on a fiber optic, IP data-only network, along with colocation in data centers.”
“I highly recommend this Verizon store. The service was excellent. Went into get a replacement phone and throughout the process they were friendly, helpful, and ended up saving me money. Really great experience.”
9AM - 5PM
2214 Rock Hill Rd # 600, Herndon“Customer of 7+ years. Excellent carrier, uptime and security never a problem. YF assigned me a dedicated linux admin "E.M." whom is super-helpful and I would be lost without, in addition to their 24 hour support desk. Bandwidth rates are great, coloc priced a little high-end but you get the added benefit of hands-on support and management that compensates for it if you are less inclined to deal with hardware, be on-site at data center, or deal with routine server administration and things like PCI compliance.Overall very happy.”
“We've been working closely with EdgeconneX for the past year, most of which has been spent working on various projects with Laura directly.I can honestly say that Laura is one of the most polite, professional and kind people, I think that I've ever had the joy of working with!The team are super thankful when projects run as they should, but are also really understanding if things don't run in the way they expected.”
8:00 AM - 6:00 PM
11490 Commerce Park Dr, Reston“I was quickly welcomed by Josh, and he was able to tell me how long my wait would be as well as answered a few questions for me. Shortly thereafter, Josh was able to help me switch my devices to T-Mobile in a most professional and friendly manner. I knew it would take a while, but the process was seamless which was greatly appreciated. Everything was tested to be sure they were connected properly, and I left feeling very happy that I made this switch. I would highly recommend!”
“I had to pay my last bill of $0.33, and I couldn’t do it online, and over the phone they asked for $10 fee, so I stop by at this location. It took them 30 seconds and they were so kind and helpful. Thank you!”
10AM - 8PM
44110 Ashburn Shopping Plz Ste 185, Ashburn“Ali was on his own the night i came in, I was greeted, & had nothing to do so I didn’t mind waiting. I could tell he was busy working on 3 lines for the customers in the store already. He ended up working with both of us patrons simultaneously, diligently, & efficiently.He was so patient & kind & I’m very appreciative!Probably the easiest experience I’ve ever had w Verizon. [bc trust me… working with Verizon for corporate accounts is infuriating lol]Thank you, Ali. As-salamu alaikum.”
10AM - 7PM
2254 B Hunters Woods Plaza, Reston“Was helped by a nice young man who answered all my questions and was very patient with me. Thanks to Alexander "James" Taylor for making me feel comfortable with my purchase.”
10AM - 8PM
1837 Fountain Dr, Reston“I went in there to get my phone fixed and pay my bill. And the black guy with the beard ignored me. He skipped over me.And skipped over me again. And the other guy waited on me. I told him about what he had done. And he's he told the guy and the guy just shut it off bad business. The customers in there knew that too.”
10AM - 8PM
11750 U, Fair Oaks Mall, Fairfax“I appreciate Luis's exceptional customer service. Luis's patience and attention to detail made my experience smooth and efficient. He was very knowledgeable about all the new Apple products, which helped me choose the right products for me. Five stars for his outstanding support!”
“I like this location. I have visited 3 times and each time within the capabilities available in-store, I was able to get what I needed done. The employees were pleasant and helpful.”
10AM - 7PM
1612 Village Market Blvd SE #115, Leesburg“Zabi was extremely helpful and knowledgeable today. I needed to figure out how to put updates on my phone so it would work in my CarPlay again. He was patient and kind. I want to give him recommendation for this kind treatment and his politeness to me. He also explained new phones and my options for new plans. This store has helped me a weak times in the past and they are all very professional and easy to work with, so thank you Verizon! .”
10AM - 6PM
11044 US-29 Ste. 10, Fairfax“Fabricio was incredible in handling my internet situation in my temporary apartment. He is very knowledgeable about different plans and payments. I was able to walk-in and get great service that day. Months later, I emailed him with questions about my internet bill and he called me within minutes to answer my questions. Great experience all because of him!”
“Had a problem with my phone which turned out to be a SIM card and they replaced it for free. Likely the first time I've gotten out of the Verizon store without having to pay something. The staff was quick and effective and fix the problem the first time.”
9AM - 5PM
14102 Sullyfield Cir # 150, Chantilly9AM - 5:30PM
1801 Robert Fulton Dr STE 500, Reston
“Went in to drop off a trade-in. They were busy but managing the volume well. My transaction took less than a minute and I was on my way. Associate was knowledgeable and helpful. I was pleasantly surprised.”