Extra Space Storage, located at 16744 Richmond Hwy in Dumfries, VA, offers a variety of storage solutions to meet customers' needs. The facility is known for its cleanliness, with immaculate parking lots, offices, and hallways. The staff is friendly, professional, and helpful, providing exceptional customer service. Many reviews highlight the welcoming nature of team members, particularly praising the assistance provided by staff. The location features climate-controlled units, all-hours access, and strong security measures, making it a safe choice for storing belongings. Customers have appreciated the convenient freeway access and the availability of military discounts. While some have noted recent rate increases, the overall experience at Extra Space Storage remains positive, with many recommending the facility for its professionalism and commitment to service.
Stephanie and the entire staff are very customer service driven, professional and committed to providing a great experience!
October 2024
I visited this Extra Space Storage Saturday and it is so far the most clean establishment I have ever seen. The parking lot, office and the hallways are immaculate i've seen at an Extra Space Storage location, so inviting. The lady at the office was so nice and helpful, I will definitely do business with them again!
October 2024
Outstanding Julie was great helped with my move thanks a bunch!!!!!
