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“Great selection of plants! Love the cactus and succulent varieties available. I always get my annual mulch haul from here, and I really recommend it. The plant clinic has been especially helpful and efficient in solving some issues with my rose garden.
Cashier staff can be a bit rude and prickly, but the garden center quality makes up for it!”
“Still a favorite once fall hits ! This time I tried their jams and I highly recommend. Mango and strawberry jams were so good and of course the apple cider donuts! A pack of donuts never make it home so we always buy 2 ?. Everyone here is always nice.”
“I’ve never ordered Stone before and the lady that answered the phone was incredibly helpful and patient with me! Stone was delivered fast and exactly where I wanted it. Thank you so much!”
“This has got to be the best garden center i have ever been.
The best variety of plants & products !!!
Totally pruned to perfection tress & shrubs for purchase. Unique plants both indoor & outdoor.
Pumpkins galore !!! I personally bought a tan & a yellow pumpkin.
They had beautiful fall outdoor plants !!
Love this place 😁”
“Lake Ridge Nursery has officially made lifetime customers out of us, and it’s all thanks to the brilliant, vibrant energy of Riley! My husband, sister, nephew, and I walked in completely clueless about indoor plants, but Riley greeted us so warmly that we instantly felt right at home.
The four of us were practically tag-teaming her—bombarding her with an endless firing squad of questions all at once—and Riley handled it with absolute grace, endless patience, and the warmest smile. She didn't just sell us plants; she gave us a masterclass! She walked us through lighting preferences, expert repotting techniques, specific soil blends, and even picked out moss totems so our climbers could latch on and scale vertically. Thanks to her tailored guidance, we happily picked out four stunning plants (including a fragrant Jasmine and a gorgeous Hibiscus) worth a few hundred dollars.
Her incredible service didn't stop at the counter, either. When we asked about logistics, Riley seamlessly arranged home delivery on the spot, took all our information, and then personally called us after we got home to give us an update on when our plants would arrive.
The only time she seemed even remotely bashful was when we insisted on getting her managers' names so we could put in a proper good word for her. So to Cassie and Tori: whatever you are doing, keep doing it! Having such a passionate, attentive, and customer-first teammate speaks volumes about your leadership and the amazing culture you've built at Lake Ridge. We are telling every single friend and family member to check this place out, and we can’t wait to come back for our next green additions!”
“Sprinkler repairs can address broken heads, clogged components, damaged lines, uneven coverage, or other irrigation issues. The appropriate repair depends on the location and cause of the problem. Compared with allowing damaged irrigation components to continue wasting water or leaving portions of the landscape inadequately covered, targeted repairs can restore the affected system. Testing each repaired area helps confirm proper operation. A completed sprinkler repair can become a useful part of maintaining lawns, gardens, and other landscaped areas.”
“Several years ago we re-landscaped our yard. It was time! We called Silverbrook Nursery and the owner, Buzz, came right over and we talked about a new and colorful look to brighten up our yard. He came back with a very thoughtful plan to replace all of our plants and add lots of color and interest to our planting with slow growing things that bloom at different stages, but not much maintenance. We also added a flagstone walk from the front to the back as well as a rock drainage bed around the house that works amazingly well. It turned out beautifully! We love all the nice and thoughtful details and we get lots of compliments on how nice our yard looks. We also call Buzz a couple times each year to come for mulching, trimming, aerating and seeding or spruce-ups as needed. He has always been very responsive and drops by whenever we call and his workers are all very knowledgeable and courteous. It’s such a pleasure working with Silverbrook Nursery.”
“Since moving here a few years ago I’ve been looking for a nursery similar to my favorites in my previous location. I finally found it a few days ago. Excellent selection, friendly and knowledgeable staff, and very reasonable prices. Already planning a return visit!”
“This was a really good sirvice, you got nice People great anergy and the best is there profesional work that they do its honestly one of the best services is have had, would recomend 100%”
“Patrick, Chris, Sean, and Gerald all are friendly, knowledgeable, and very helpful. Carry a great selection of necessary materials for making the landscape it's best.”
“Working out of town on a project in Fair fax we came across this location. We needed to purchase some mulch and stone for a project near by and the staff was very friendly and helpful, fast service, and price was extremely competitive. We will definitely be using them again next time we are working in the area.”
“I have been taking my lawn equipment to VOPEC for quite some time now but as of late I have been especially impressed with the quality of service I have received. Not sure if they are under new management but a gentleman named Jacob demonstrated incredible customer service while demonstrating that he genuinely cared about the quality of work that this shop was putting out. If you work in the trade industry you should know how hard it is to find folks who take pride in what they do. You will never have to worry about that with Virginia Outdoor Power Equipment Co. Keep up the great work VOPEC!”
“Had to get plywood with exact measurements and some other extra tools.. Russ was amazing! Knowledgeable, patient and had a very good vibe! Definitely deserves a raise :)
He’ll be our go-to guy from now on. Now, the store itself is pretty good - has a large selection and helping staff!”
“VERY HELPFUL AND VERY GREAT PEOPLETHEY WENT THE EXTRA MILE TO MAKE SURE MY FLOWERS GOT WHERE THEY NEEDED TO BE ON TIMECAFFI FLORIST IS MY GO TO IN VIENNA AND THEY ARE 10/10”
“Good environment customer service is great someone is always friendly enough to help you in anyway needed. Better than some Walmarts I've visited definitely so”
“Scott and Jim are the best. Very helpful and patient. My husband send me to the store for tools and I had no clue what to look for and Scott helped me for around 20-30 minutes to find what I needed and taught me what everything was without mansplaining. Plus every time I go Jim always answers all my questions. They are very knowledgeable and definitely deserve a raise. Thank you Scott and Jim.”
“I am leaving this review specifically about Cedrick in Appliances at Merrifield store. He is GREAT - professional, courteous, informed, efficient and diligent. His prep of the order resulted in a price that was even less than I expected to pay! I could not have asked for better service in the purchase of my fridge. He is an asset to the store and should be commended. Go see Cedrick if you want a good experience when purchasing your next appliance.”
“In the last 2 months I have rented a home depot Van and a home depot box truck. Great experience! I highly recommend look into this option especially if you only need a truck for an hour Or 1 day.”
“I visited here to rent a larger tool that's not available at other, closer, Home Depots and Ryan went above and beyond to help make sure I had the best experience possible. He recommended considering a box truck with a built in, less steep ramp to take the 350+ lb tool rather than the pickup and detachable ramp with a much steeper incline that I had originally reserved. When he showed me the difference he was absolutely right and it made things so much easier on me when loading and unloading. Then he showed me how to secure it in the truck, educated me on how it worked, and got me on my way while making sure I had everything I needed. All while assisting his coworkers and a computer down. When I returned the machine and truck later the employees were surprised I'd been able to handle it so easily and I put that down to Ryan preparing me when he so easily could have just waved me on my way. I would absolutely rent from here again, especially with Ryan at the desk.”
“Hieu Dang Lumber is an amazing Employees, he was very kind patient and very professional. He helped me to get what I need, and i'm very grateful to him. Thank you so much Mr Lumber for the hard work you do Sir.??”
“I visited three different stores since Sunday and the customer service was nonexistent. I finally decided to try one more store and when I tell you I hit the jackpot with customer service, I'm not exaggerating. I have a hard time making decisions. I met Mark in flooring and he showed me the tile section. I needed tiles for my bathroom floor, wall, and backsplash. He walked me through the pros and cons, made recommendations, and helped me spend $1200. I was so relieved to have professional help. He was very knowledgeable about the products and professional. This man went above and beyond to assist to the very end. He loaded my car and ensured I had all the additional items I needed. I have never felt this happy about shopping ever! If you need tile, want a nice selection, and desire exceptional customer service, ask for Mark in flooring!!”
“So so wish I could award half stars! I think this location deserves 3.5 stars.I like that the store advertises the mask mandate and provides hand sanitizer for customers. However, no one really social distances here. Unfortunately that includes employees who are walking close to you with their mask pulled down. Otherwise we had a good experience and found what we needed!”
“My grandma is very ill and unable to leave here home for long periods of time. I stopped by to pick up these awesome flowers for her to see out her window. The staff was very kind and helpful in directing us to discounted hanging flower pots.”
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“Their prices for plants, especially the Native plants, are more reasonable than the larger nurseries. They also have a great selection. The plants are very healthy.”