“This was a really good sirvice, you got nice People great anergy and the best is there profesional work that they do its honestly one of the best services is have had, would recomend 100%”
“I have been taking my lawn equipment to VOPEC for quite some time now but as of late I have been especially impressed with the quality of service I have received. Not sure if they are under new management but a gentleman named Jacob demonstrated incredible customer service while demonstrating that he genuinely cared about the quality of work that this shop was putting out. If you work in the trade industry you should know how hard it is to find folks who take pride in what they do. You will never have to worry about that with Virginia Outdoor Power Equipment Co. Keep up the great work VOPEC!”
“Working out of town on a project in Fair fax we came across this location. We needed to purchase some mulch and stone for a project near by and the staff was very friendly and helpful, fast service, and price was extremely competitive. We will definitely be using them again next time we are working in the area.”
“Had to get plywood with exact measurements and some other extra tools.. Russ was amazing! Knowledgeable, patient and had a very good vibe! Definitely deserves a raise :)
He’ll be our go-to guy from now on. Now, the store itself is pretty good - has a large selection and helping staff!”
“Good environment customer service is great someone is always friendly enough to help you in anyway needed. Better than some Walmarts I've visited definitely so”
“I am leaving this review specifically about Cedrick in Appliances at Merrifield store. He is GREAT - professional, courteous, informed, efficient and diligent. His prep of the order resulted in a price that was even less than I expected to pay! I could not have asked for better service in the purchase of my fridge. He is an asset to the store and should be commended. Go see Cedrick if you want a good experience when purchasing your next appliance.”
“Hieu Dang Lumber is an amazing Employees, he was very kind patient and very professional. He helped me to get what I need, and i'm very grateful to him. Thank you so much Mr Lumber for the hard work you do Sir.??”
“I visited here to rent a larger tool that's not available at other, closer, Home Depots and Ryan went above and beyond to help make sure I had the best experience possible. He recommended considering a box truck with a built in, less steep ramp to take the 350+ lb tool rather than the pickup and detachable ramp with a much steeper incline that I had originally reserved. When he showed me the difference he was absolutely right and it made things so much easier on me when loading and unloading. Then he showed me how to secure it in the truck, educated me on how it worked, and got me on my way while making sure I had everything I needed. All while assisting his coworkers and a computer down. When I returned the machine and truck later the employees were surprised I'd been able to handle it so easily and I put that down to Ryan preparing me when he so easily could have just waved me on my way. I would absolutely rent from here again, especially with Ryan at the desk.”
“I visited three different stores since Sunday and the customer service was nonexistent. I finally decided to try one more store and when I tell you I hit the jackpot with customer service, I'm not exaggerating. I have a hard time making decisions. I met Mark in flooring and he showed me the tile section. I needed tiles for my bathroom floor, wall, and backsplash. He walked me through the pros and cons, made recommendations, and helped me spend $1200. I was so relieved to have professional help. He was very knowledgeable about the products and professional. This man went above and beyond to assist to the very end. He loaded my car and ensured I had all the additional items I needed. I have never felt this happy about shopping ever! If you need tile, want a nice selection, and desire exceptional customer service, ask for Mark in flooring!!”
“So so wish I could award half stars! I think this location deserves 3.5 stars.I like that the store advertises the mask mandate and provides hand sanitizer for customers. However, no one really social distances here. Unfortunately that includes employees who are walking close to you with their mask pulled down. Otherwise we had a good experience and found what we needed!”
“Great selection of plants! Love the cactus and succulent varieties available. I always get my annual mulch haul from here, and I really recommend it. The plant clinic has been especially helpful and efficient in solving some issues with my rose garden.
Cashier staff can be a bit rude and prickly, but the garden center quality makes up for it!”