Car Rental in Fairfax, VA

“I had a really smooth experience with Enterprise Rent-A-Car. After my insurance company arranged the reservation, I called the location and Collen answered the phone. Since my insurance only covered part of the rental cost, I asked for an economy car, and he confirmed availability for me.

When I arrived at the location, the pickup process was quick and hassle-free. The car met my needs and worked out well during my rental period. When it was time to return the vehicle, Collen assisted me again, and everything went just as smoothly. The billing was clear and easy to understand, which I really appreciated.

Overall, a straightforward and pleasant experience—thanks to Collen for the great service!”

“Khaldon was amazing best customer service I have received in years. I give him and enterprise five stars.!! thank you for my beautiful Dodge Durango I will definitely rent with enterprise again thank you Khaldon for the excellent attentive, customer service from start to finish you are amazing. You definitely deserve a raise.”

“I had a great experience with them, the reception was really nice and helpful and made the process really easy and quick. The car was very clean and good condition. I cant tell how i am happy to rent the car from them cause i had a bad experience with enterprise and was not trusting car rental but the budget and this branch really make it great experience for me.”

“I had a wonderful experience renting from the Avis location at Fair Oaks Mall. I accidentally showed up a day early for my reservation and didn’t realize my mistake until I got there. Fortunately, Habtom, the gentleman who helped me, was incredibly kind and accommodating.

Even though their car inventory was limited that day, he went out of his way to find me a vehicle and actually gave me a very nice car—probably nicer than what I would have had originally. What I appreciated most was how patient and gentle he was throughout the process. He clearly wanted to make sure I had the best experience possible.

Customer service like that really stands out. Thank you, Habtom, for turning what could have been a stressful situation into such an easy and pleasant one. I truly appreciated your help!”

“I want to give a huge shoutout to Farhan, the manager at Hertz. Every time I’ve come in, he’s been extremely helpful, patient, and professional. He really takes the time to make sure his customers are taken care of, and you can tell he genuinely cares about making the whole process smooth and stress-free.

Farhan goes above and beyond with his communication, always explaining everything clearly and making sure I leave with exactly what I need. It’s rare to find someone who manages a team so well while also giving such great customer service.

If you’re renting from Hertz, Farhan is the person you want helping you. He’s the reason I keep coming back. Highly recommend!”