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“I'm about to return a car so if I get a random fee of course I will edit my rating. I just want to let everyone know that this is in the Marriott hotel and maps led me across the street to the wrong place”
“I had a really smooth experience with Enterprise Rent-A-Car. After my insurance company arranged the reservation, I called the location and Collen answered the phone. Since my insurance only covered part of the rental cost, I asked for an economy car, and he confirmed availability for me.
When I arrived at the location, the pickup process was quick and hassle-free. The car met my needs and worked out well during my rental period. When it was time to return the vehicle, Collen assisted me again, and everything went just as smoothly. The billing was clear and easy to understand, which I really appreciated.
Overall, a straightforward and pleasant experience—thanks to Collen for the great service!”
“Had a great experience with the team while my car was being repaired. Even though I misunderstood some of the return details, they were very understanding, professional, and helpful throughout the whole process. Thank you all for the great service!”
“I needed a last minute G- Wagon because I was scammed by “My Sugar Exotic”, great communication, fast delivery!!!! I will be using them again. The vehicle was amazing.”
“Khaldon was amazing best customer service I have received in years. I give him and enterprise five stars.!! thank you for my beautiful Dodge Durango I will definitely rent with enterprise again thank you Khaldon for the excellent attentive, customer service from start to finish you are amazing. You definitely deserve a raise.”
“Emily provided the best customer service for our rental. She was cheerful, efficient and answered all of our questions. The best service I have ever had at a car rental place!! Thanks Emily for starting our day off with a smile.”
“Used this location per an insurance claim after our car was totaled. The staff was extremely courteous, explained the rental process, and made sure I was all set up for success. Pick-up and return was a breeze, car was clean and well equipped. Grateful that a stressful time was made less so by the Hillwood Ave location.”
“Jo Jo was so nice to us and really went out of her way to make our experience easy and seamless as possible. We were really pressed for time and stressed out, she made us feel at ease and had the most wonderful customer service!”
“I’ve had a really smooth experience with Enterprise Rent-A-Car in McLean. The entire process was easy and hassle free from start to finish.
The staff were professional, friendly, and efficient. A special thanks to Bridget for being especially helpful and making everything seamless, and to the manager Gab for running such a well organized location.
Definitely one of the best rental experiences I’ve had! I’ll be coming back again.”
Open 24 hours
6847 Lee Hwy C, Arlington
Car Rental
“Sam has helped me with many car needs, including alternator replacement, AC system evaluation, used car inspections, and towing. Working with Sam is a breath of fresh air compared to working with dealerships and other repair shops. Independent and reliable car experts can be difficult to find (yet very valuable to have) — Sam is one of the very best. He gets my highest recommendation.”
2 - 6PM 7:30AM - 1PM
7032 Columbia Pike, Annandale
Car Rental
“The employees at the enterprise location we use in Annandale Virginia are always kind, courteous and knowledgeable, the cards are always clean, almost always ready to go when we arrive, and we will continue to use enterprise for our needs without hesitation!”
“Incredibly generous customer service. (Although I would not recommend doing...) i showed up late, after closing and the agent still helped me to get to a car. Kudos to him!”
“Best Enterprise franchise, especially if you’re looking near Bethesda. They call the day before to confirm your rental and see if you have any questions. I love the attentiveness and customer service. Sean-Michael showed excellent and professional service. Thanks for all you all do, it takes a great team to ensure a well oiled machine and they have it!”
7:30AM - 6PM
138 Spring St-Springhill, Suite, Herndon
Car Rental
“Emily at the Herndon VA location provided exceptional service and assistance and is a delight to work with. Derek, her supervisor, is also attentive to, and cares about, the client experience. I can recommend them without reservation.”
“We no longer trust buying online so dealing with Cosmos travel I feel much better they tell you pros and cons and they answer any questions very helpful so we have a successful flight due to covid 19 .. and as long the prices are accommodating to my budget it will be a lifelong project loyalty”
7:30AM - 6PM
4213 Duke St, Alexandria
Car Rental
“I had an excellent experience with Enterprise. From the moment I arrived, I was greeted warmly, even though the representative was assisting multiple customers at once. They handled everything smoothly and professionally without making anyone feel rushed.
They took the time to clearly explain important details about the car, including lights, turn signals, and other features, which I really appreciated. It made me feel confident and comfortable before driving off.
The return process was just as outstanding. Everything was quick and efficient, and the shuttle ride home was a great added convenience.
Overall, I’m very happy with the service and will definitely return. Highly recommend!”
“Had to rent a car through insurance due to an accident. The day before my reservation I received a call from them telling me how they were experiencing a delay with getting people their cars even with reservations due to major storms the previous weeks. Customer service was great while they had a waiting room full of people waiting to get cars, and made sure to get the customers out asap. I was quoted to wait 45 min to an hour and was out in 15 mins! Overall customer service was amazing and cars were kept in great condition”
“Wonderful experience, the owner is very nice and the team is prompt, professional and easy to work with. They will pay attention to your budget and taylor your rental options based on your needs. Thank you, I strongly recommend.”
“The customer service at Parklawn Dr in Rockville, MD, was excellent. The team went above and beyond to make my rental experience pleasant. I would gladly return to this location in the future and highly recommend it to others. Thank you for such outstanding service, Daniella, Drew, and Angela!”
“Particularly good service from James. Was able to find us a different car after the first one wasn't appropriate, but the second one was great. Very much helped during a transition because of a total loss accident rental need for about 2+ weeks.”
“Matt made everything so easy and was incredibly helpful through the process. We talked before the day of the rental as well and he even gave a call the day of to check in to make sure when we were coming. (Obviously their trucks are older and not like driving a luxury car - easy to get over that though and the seat was pretty comfy in my tuck).”
“When everywhere else didn't have the size of vehicle I needed to take my daughter to college, this wonderful company came through for us. I am so happy I found this place. Nice cars and lovely employees.”
“Pros: ????Friendly staff ????Friendly service ????In Bethesda????Wheelchair accessible ♿Wheelchair parking ???? ♿Cons:Sometimes they are short on cars.I have a business account here, we service hospitals in the area, so we need cars to transfer things. This office of avis on Bethesda has been awesome, they always try to be helpful anyway they can, Victor is amazing and very professional yet very friendly and kind at all times. Just ask for Victor and he will take care of you, I highly recommend this branch and avis.If you like the review and/or the photos/videos, please hit "like ????" below to let me know, it is much appreciated ????.”
“It's true what they say: you get what you pay for, however, it was nicer than expected. They allow 1-way rentals, and are much cheaper than any competition we saw. (4-days, flat price, no fee per mile). Truck cab very clean, truck box decently so. We had the F-350 chassis with a 16' box. Advertised as 6-10 mpg, we averaged 8.2 driving from Rockville to Indianapolis. *No cruise control*, and no lock for the back garage-type-door, but not a bad drive. Hope their business increases once this 'pandemic' goes away ...if it ever does.”
7:30AM - 6PM
9570 Burke Rd, Burke
Car Rental
“The service and car they provided were both very nice. They genuinely take good care of their customers. When I returned my rental and had no way to get back to my location, they even kindly offered me a ride. I highly recommend Enterprise to anyone looking to rent a car, especially at this location!”
7:30AM - 6PM
11411 Rockville Pike, Kensington
Car Rental
“Not sure why reviews so negative, No problems at all, camile was good the car was fine when i returned the car, the young man was nice, so over all i would come back.”
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“Ben and Rebecca consistently provide exceptional service. They are incredibly friendly and always go above and beyond to ensure a great customer experience. Additionally, the location is excellent and very convenient. Truly five-star service all around.”