CVS Pharmacy in Fairfax is highly regarded for its excellent customer service and helpful staff. Customers appreciate the friendly and professional attitude of the employees, who go out of their way to assist with finding products and ensuring a positive shopping experience. Many reviews highlight the welcoming and courteous demeanor of staff members, including managers who provide outstanding service. The store is known for its clean and organized displays, making shopping easier and more efficient. Customers also value the convenience of the pharmacy, with options like same-day delivery, free online order pickup, and availability of services such as prescriptions, vaccinations, and personal care items. Although some reviews mention past issues with customer service, recent experiences show a positive turnaround, with staff being polite, helpful, and attentive. The pharmacy is considered a trusted place to get health needs met, including vaccinations like boosters. Overall, CVS in Fairfax is described as the best CVS location, offering reliable service, a welcoming environment, and a wide variety of health and wellness products. It is a convenient and friendly place for customers to take care of their health and shopping needs.
Amy, the pharmacist, is the best. She is so understanding, cares so much about patient and gave me the best support she could give me. I am glad she is in this CVS. The other staff are courteous and professionals too.
February 2026
So unorganized and make prescriptions with a long delay.
December 2025
A typical CVS, nothing special. This location has a drive-through pharmacy, although I didn’t use the pharmacy myself. The store was clean and organized, and I didn’t have any issues during my visit. Overall, an average CVS experience