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“I'm so thankful to staff members at this location. Chris was very kind and not dismissive like other locations. I know that people are looking for specific items and I'm sure it gets frustrating but as a customer I felt valued when the staff here were all very kind. Thank you so much for such great customer service ?”
“What a mess inside! Reminded of a store Called Rock Bottom in Nanuet NY in the 80's. I complete mess of a sales floor but they have everything you need cheaper than other stores! The cashier was extremely efficient and was able to reduce waiting to pay. Several cashier's. Oh and who doesn't love pineapple soda! Always find what you don't need and treat yourself!! #dollartreelife”
“It's good to see that crayon companies are actually getting into the 'sanctioned' snack business. I have faith that kids these days are smart enough to differentiate. Also, well stocked on dieting pills for all you health nuts out there”
“I am able to find most things. Clothes are organized and are where they are supposed to be. Better to go there on week days and NOT weekends, they seem to have a shortage of cashier staff and the line can easily extend too long.
During the holiday rush, I was surprised to still find some of my favorite items. Also to my surprise, the store was orderly aisles in order and not items thrown on the floor all over. I found some classic sneakers. I'm always good to go at Burlington!”
“Wonderful customer service! Daphne and Caroline were so helpful and gave me a refresher on how the process worked again as I haven’t been in a couple years. They were only able to take a couple items as this store is a selective location (I called and knew this prior to arriving). After checking out, Daphne and Caroline had referred me to the Dulles location to try my other items and the Dulles location had taken a majority of what was left over. Overall, a great experience and will definitely come back next spring cleaning!!”
“Many shelves were quite empty, and a lot of items were out of stock. I was looking for some basic necessities but couldn’t find what I needed. The location is very good—right in the center of Fairfax, next to groceries 99 Ranch mart —but the product selection is not very complete. Because of that, I wasn’t very satisfied with my visit.
1 pm Thursday February 5 ,2026
Hope it’s better for my next visit”
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“Excellent store. The manager Robert was super helpful and professional not only with us but with everyone he was helping out. Been a long time since I saw a manager really go above and beyond. The guys who helped us take our furniture to the car were also extremely nice and professional. This is my go to Homesense from now on!”