FedEx Office Print & Ship Center in Fairfax, VA is a helpful and friendly place for small businesses and individuals. The store offers a wide range of services, including FedEx shipping, copying, digital printing, signs and graphics, direct mail, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. Customers can also upload documents online to have flyers, brochures, presentations, banners, or signs ready for pickup or delivery. The staff, especially the store manager, are known for their excellent customer service. They go out of their way to assist customers, such as patiently helping with label printing, taping packages, or helping carry heavy items. The manager is often praised for being professional, kind, and dedicated, working with customers for hours to complete challenging projects and ensuring they get their items on time. Employees like Mark and Jake are described as knowledgeable and personable, providing a positive experience for customers. Overall, the store is recognized for its friendly atmosphere, willingness to help, and reliable service, making it a trusted location for shipping, printing, and business needs.
Friendly, helpful, and quick. Just popped in quickly to pick up a package we'd requested they hold rather than leave on our porch. They let us use their cart to move our heavy package out to our car, too.
July 2025
Mark went above and beyond helping me ship a return package — he waited patiently printing my label and offered to tape up my package for me. I have had other FedEx stores decline to tape my packages; they have told me I need to buy tape. Thank you, Mark!
November 2024
Mark, the store manager, is amazing. I had a very very challenging project i needed to complete and he worked with me for two entire days trying to make it possible and AFFORDABLE! Truly so thankful for his kindness and customer service. Best employee of all of FedEx!!!!!!!
