Jim McKay Chevrolet is a family run, community oriented dealership located on 3509 University Drive in Fairfax, VA. The experience is often described as incredible, positive, amazing, and stress-free. Reviews highlight that the entire team goes above and beyond, providing great customer service that is quick, easy, smooth, fair, and seamless. Staff members are noted as fantastic, phenomenal, kind, compassionate, knowledgeable, genuinely helpful, patient, friendly, respectful, warm, honest, and trustworthy. The process is frequently called efficient and convenient, with the ability to complete paperwork over the phone and via email, which is especially helpful for out-of-state customers. The dealership is commended for making customers feel valued, comfortable, confident, supported, and never intimidated, pressured, or uncomfortable. They are patient in answering all questions and explaining everything clearly. They offer fantastic, fair, and transparent deals on both purchases and trade-ins. The dealership understands unique financial situations and aims to help everyone regardless of credit score. They handle complicated processes, including estate situations, with compassion and ease. Customers report driving away thrilled and highly recommend Jim McKay Chevrolet for a refreshing car-buying experience.
Team did an amazing job everything was quick and easy would definitely recommend if you need a car. Bought a blue Elantra n and they let me know everything that I needed to know 10/10
November 2025
Steve was fantastic! We recently visited this car dealer to buy a car for my daughter and the experience was incredible. Great customer service!!
November 2025
Great service. Excellent communication. Delivered car on time and on cost estimated for service.
