The wait to check out is long and employees don't care to open up other registers to expedite the checkout for customers.
May 2023
First time I've been to an old navy in a long time. Very nice staff. Long line to check out but moved pretty fast. The line for the waiting rooms were insane! And seemed to stand still for a while. Needless to say I didn't get to try on. Ended up buying then having to bring stuff back because they didn't fit.
February 2023
Relatively clean and organized. Perhaps suitable for a last minute shopping on demand given that their quality is satisfying to you. Finding better deals requires time and effort.