Ourisman Fairfax Kia Service provides quality care for Kia vehicles in Fairfax, Virginia, and nearby communities like Alexandria and Arlington. The team includes factory-certified mechanics and friendly staff dedicated to keeping vehicles in top condition. Customers appreciate the professional and helpful service advisors, such as Deepak and David Chang, who offer clear communication, timely follow-up, and explanation of repairs. The service includes oil changes, tire rotations, and repairs, all at affordable prices. Many reviews highlight the helpfulness and patience of staff members like Rochelle, Marvin, and the sales team, who assist with leasing questions and service needs. Customers also value the quick and efficient service, with some enjoying complimentary rides to and from the dealership. The use of authentic parts and accessories ensures reliable repairs. Overall, Ourisman Fairfax Kia Service is known for its friendly atmosphere, professionalism, and commitment to customer satisfaction.
Michaela, my representative was very nice, knowledgeable and helpful. She helped get the car checked in validated the mileage and did not try to upsell anything. I will definitely go back. Alex
May 2026
Quick service, no big oversell on useless products/procedures, good staff. Facility desperately needs an upgrade.
May 2026
This Ourisman Fairfax Kia service is really amazed me. They were not only fairly priced but also very helpful. I will definitely come back.
