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March 2024 by Josue R.
Worst customer service ever. We walked inside the store to run into one of the guys sleeping on his desk, the other one was just too busy on his phone. They both completely ignored the both of us. Such a horrible experience!
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February 2024 by TGG25
Landen is always kind, shows the best customer service and always very helpful!
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February 2024 by Feyzullah Memiş
Poor customer service!!
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February 2024 by Dave Bloomberg
Always closed.
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December 2023 by Laura Carrubba
Store hours say open at 10am. Arrived at 10:30am. Sign in window said “open - com in”. Door was locked. No one in sight inside the store.
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December 2023 by Justine Whelan
I had the strangest experience as a potential new Verizon customer with Tony. He was totally disinterested in telling me any helpful information other than the price of a plan. I asked some questions and he responded he thought maybe it was this answer, or I don’t know. When I asked if he could look into my questions he said “no one asks that.” Totally bizarre interaction with a super weird person and he was seemingly the only one there that day.
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November 2023 by David B.
Horrible customer service and many of these reviews are right they are just using Verizon's name to bring people in but they're scam artists go somewhere else.
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October 2023 by Andrew B
I’m standing in front of the store at 4:15 - open until 7 per the hours listed - and they’re all locked up with no one around.
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September 2023 by Jerry Fischers
They always have lots of phones to look at unlike other smaller stores, definitely the best internet and cell service. Staff are nice e, I wish they were open later though
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September 2023 by Jinri Hong
This is NOT an official Verizon store. They try very hard to not reveal that. Poor customer service. Worker on duty was 1 step away from falling asleep on his lounger.
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July 2023 by Sai Kumar Kotagiri
It shows that your store is open until 8PM but the door is locked and I called them and no one is answering. This is bad. You either have to update store hours online or answer the call.
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January 2023 by Nelson Estrada
I was shocked the way I was treated. Unwilling to help, poor knowledge regarding the product and company policies. I am one of Verizon oldest and best client.There's no franchise like Dair Oaks, I will go back there tonight.
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December 2022 by Raj Than
Just to be fair...associates were very friendly....will take good care of you will get you best deals..but once you walked out of the store after the purchase..there is no way going back...they are done with you...not much help after they sell....
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November 2022 by Charles Borders
It is a cell phone store, therefore inherently aggravating. However, very helpful staff minimize this and made it as pleasant an experience as such a thing can be.
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November 2022 by Luke Nicastro
I came here at 6 pm for an appointment I made online with verizon and there was no one in the store, lights were on but the door was locked. Frustrating and bizarre.