Citi is a financial services company that provides a variety of products, including digital banking, mortgages, personal loans, and small business banking. Customers appreciate the friendly and knowledgeable staff at this branch, particularly highlighting the excellent service provided by employees like Yena Chung and Jakelin Ibanez. Many reviews commend Yena for her accommodating nature and thorough guidance throughout the banking process, as well as her proactive follow-up. Jakelin is also noted for her professionalism and helpfulness during account openings. While some customers have moved their investments elsewhere due to competitive offers, they express a willingness to return, indicating satisfaction with the bank's services. The branch is described as busy and pleasant, though parking can be challenging at times. Overall, Citi is recognized for its competent staff and a welcoming environment, making it a reliable choice for financial services.
We went yesterday 07/01/2024 around 10:20am. No crowded at all. Once we arrived, we were greeted and assisted. They helped us with a smile. Yena Chung was so professional and kind.
February 2024
I am customer of this back last 15 years . They never give me any kind of pain & they have a good customer service .
February 2024
Two of the staff at this branch were very knowledgeable, persistent, and courteous in solving an account issue for me today. Five stars. Thank you Jakelin and Heather!
