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9AM - 4PM
8128 Arlington Blvd, Falls Church
Banks
“I needed a Medallion Signature Guarantee and the manager was awesome. I expected it to take some time but it took 5 minutes. I had enough paperwork with me. Thank you AFCU!”
“I have a very good experience with everyone at Apple Federal Credit Union at Bailey’s especially Omar he’s a very good at he job very helpful and very good at customer services”
9AM - 5PM
6307 Arlington Blvd, Falls Church
Banks
“Thanks to Carmen's professionalism, guidance and ongoing support I a new very satisfied customer of Bank of America at the Seven Corners location. Carmen explained the app, best bill payment strategy, and scheduled a follow-up in case I need additional assistance. Jennifer and Morris were also truly welcoming and helpful. I am delighted with my new bank and the outstanding staff. Thank you so much for making a challenging transition so pleasant and a complete success!”
“Olivia Martin is amazing, she is absolutely the best . I received fraud letter today was worry about it but now she solve all the problem. Explains everything in an easy way to understand.
I’m so happy, opened bank account with her.”
“I setup a simple checking and savings account with this office. Charles took care of my every need and proceeded to train me on how to set-up everything, from digital banking among others. His customer service skills exceeded customer expectations, and I would strongly recommend a salary increase for him, if not a better position within the company. Then Jayson, accommodated me by informing me of what I can and cannot do as part of his exceptional customer service. Overall, I am happy and satisfied with their performance.”
“Always friendly. Helped set up my account in no time. They were very helpful as I set up my first business account. Wish they had a drive-through. It is a very beautiful building and they have a comfortable waiting area though I didn't get to use it for long.”
“This referral is for Nick Olivette at the Skyline branch. Nick is one of the most professional, courteous tellers I've had the pleasure of working with in a long time. He speaks clearly and concisely and has extremely great customer service panache. If any upper management is reading this it would be well advised to keep Nick around. It's getting very difficult to have good loyal people working in an organization that is dependent upon customer service.”
“While waiting in line at Farooj Abo Alabed, which is located next to a bank, a bank employee politely asked customers to leave some space for the bank entrance.
Unfortunately, one person in line responded very disrespectfully and even challenged him to call the police.
I want to clarify that the bank employee remained calm, respectful, and professional throughout the situation, and did nothing wrong.
Most of us in line appreciated his polite approach, and it was disappointing to see such inappropriate behavior from another customer.”
“I recently opened an account at this Baileys Cross Roads Branch and the BRANCH LEADER attended to me promptly and courteously. I felt that I received very personal service. The bank services was explained clearly and it didn’t take too long to complete the process. ?”
“I had the pleasure of visiting the branch this morning and was truly impressed by the level of customer service and care. I met Mr. Mohamed Abdalla for the first time, who exceeded all expectations. He met me promptly, understood my needs, and addressed my issue regarding overdraft charges with efficiency and professionalism. He, in fact, went above and beyond by identifying and resolving additional issues I wasn’t even aware of. Thanks to him and the team there to make the entire experience seamless and stress-free. Please keep up this welcoming and supportive environment. Highly recommended!”
“Helen, Erik,Pam, and Dylan have been wonderful in helping me with estate issues, also with some complicated problems with fraud. They also keep my money safe. I have banked here since 2011 and would highly recommend their friendly services. THANK YOU BURKE & HERBERT!”
“I always have a great experience at this branch. The entire team is quick to greet me as soon as I walk in, and everyone is consistently friendly, professional, and welcoming.
They are always willing to help, even when I come to them with unusual requests for specific types of coins, and they never make me feel like I am inconveniencing them. It's clear that this team cares about helping customers and creating a positive experience. Thank you to the whole team!”
“I am writing to you about your employee Sabina. I wanted to express my satisfaction with this employee because every interaction I have had with her has been very positive and memorable. She is professional, friendly yet disciplined and extremely adept at her job. She is always able to deliver a product that exceeds my expectations. Her attention to detail is first rate and it is her customer service that keeps me coming back to this location in Strawberry LN for all my banking needs.
Sincerely
Dr.Elfatih Ahmed
Alexandria Virginia”
Open 24 hours
6198 Arlington Blvd, Falls Church
Banks
“By far my favorite staff of ALL TIME, always been there for me. Helped me & welcomed me everytime I have entered the branch. (I visit for no reason at times just because they kickstart my day with a smile). Jamie, Elvis,Ana,Trang and the rest of the staff are very knowledgeable and respectful and very fast to help their customers with their accounts if locked or overcharged for any reason. I would highly recommend this branch for those in the area or just passing through. 5stars for A 5 start team!”
“I had to come here to make a deposit on a Saturday because my Dad is old school and doesn't use apps like PayPal. There was one person in line and one teller. Still, an officer person promptly took me and handled my transaction. I realize it could've been busier but it was a stark contrast to the nine person line the PNC branch I had left and just the customer service was on a different level of good. Like pre-pandemic level. I can't speak to this bank in anymore detail as I don't belong to it but for an outside customer, it definitely gave me a good impression.”
“I was recommended Ria, and when I went, Miss Mariela served me with great patience and kindness, making me feel very special. I recommend this place and will always return”
“9/23/22 On 9/20/22 I stopped by this bank for the first time. I have seen people coming in and out of this place for years since I moved to Virginia. To think this use to be a Wachovia Bank at one point in time. Yes, a name many people might have forgotten. The bank wasn't very busy when I arrived. I was pressed for time due to my break ending, but I had to see if this bank had credit card sleeves/protectors. One woman was doing something Anna here teller window was closed. The other teller was counting money for a customer. The one person ahead of me had something going on and taking to much time. Again, I was pressed for time. The office had a unhidden office space while the other office spaces had walls around them for more privacy. This was on the left hand side. Chairs for the more serious matters than depositing or withdrawing money are on the right hand side. The man and teller were still going about their business and I was running short on time. All of a sudden Princess Leia and I suspected she might be able to help seeing how strong the force is with her. Leia...I mean Princess Leia, did not seem to to understand what Credit Sleeves/Protectors were so her quick answer to me is big fat no. Pitty, several other banks...no... financial institutions did not have these items either. Looks like I will order off of Amazon.”
9AM - 5PM
1202 W Broad St, Falls Church
Banks
“I’m so thankful for Raghad Altawachi.She’s helpful and friendlyI never so bank employee like her she love to do her job correctly and care about the bank customer.Thank you”
“I have been banking at this branch for over 9 years. This branch is located right next to my business. My business accounts and my personal accounts are with PNC. I used to bank with WF and BofA. PNC is better, service is great, and I get helped with all the issues. Some complain about PNC and this branch's performance. In over 9 years I never had an issue. Love this branch.”
“(Translated by Google) Excellent friendly staff, and very efficient they helped me with my account, and everything was explained very well, I give them 5 stars!(Original)Excelente un personal amable, y muy eficiente me ayudaron con mi cuenta, y todo lo explicaron muy bien, yo les doy las 5 estrellas!”
“Everyone who works here is so friendly! This particular location is located on the first floor of 8115 Gatehouse Rd. I don't like that you have to park in a parking garage to go to the bank, but it's better than not having a bank nearby at all! It can be tricky finding the place. Get off on floor 1* and go toward a hallway that has a bunch of framed portraits (I think its photos of school district members or something. It'll be all the way down that hallway.”
“I always get the best service from Romy Ruiz!
She’s very accommodating and patient with me. Highly recommend asking for her help.
Anam Khatib”
“I had to go in to resolve a fraud issue on a business account. The situation was rather complicated and took quite a while. I was so pleased with the level of customer service I received from the Jeffrey, the branch manager. I felt great about the way things were resolved and left feeling like my business was valued.”
9AM - 5PM
5666 Columbia Pike, Falls Church
Banks
“Great deals on used car loans, overdraft protection, and CD rates. It is truly a community Federal credit Union that will work with you to secure your first home purchase. I have used them for the last 25 years and their services just keep getting better!”
“This is such a wonderful branch. Everyone is always so kind and pleasant. Ms. Kimberly the bank manager was beyond helpful and took so much time to assist me with multiple needs.”
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“Morgan was great and extremely helpful. I did not have an appointment but she still provided notary services to me! Extremely grateful for her help and assistance.”