9AM - 4PM
8128 Arlington Blvd, Falls Church
Banks
“I needed a Medallion Signature Guarantee and the manager was awesome. I expected it to take some time but it took 5 minutes. I had enough paperwork with me. Thank you AFCU!”
“I have a very good experience with everyone at Apple Federal Credit Union at Bailey’s especially Omar he’s a very good at he job very helpful and very good at customer services”
9AM - 5PM
6307 Arlington Blvd, Falls Church
Banks
“Thanks to Carmen's professionalism, guidance and ongoing support I a new very satisfied customer of Bank of America at the Seven Corners location. Carmen explained the app, best bill payment strategy, and scheduled a follow-up in case I need additional assistance. Jennifer and Morris were also truly welcoming and helpful. I am delighted with my new bank and the outstanding staff. Thank you so much for making a challenging transition so pleasant and a complete success!”
“Olivia Martin is amazing, she is absolutely the best . I received fraud letter today was worry about it but now she solve all the problem. Explains everything in an easy way to understand.
I’m so happy, opened bank account with her.”
“I setup a simple checking and savings account with this office. Charles took care of my every need and proceeded to train me on how to set-up everything, from digital banking among others. His customer service skills exceeded customer expectations, and I would strongly recommend a salary increase for him, if not a better position within the company. Then Jayson, accommodated me by informing me of what I can and cannot do as part of his exceptional customer service. Overall, I am happy and satisfied with their performance.”
“William is one of United Banks top assets. I have bounced between 5 or 6 locations over the years and I had the pleasure of meeting William last year and ever since I have been following him for my banking needs. Definitely the most competent, professional, pleasant person I have interacted with online or in person at United Bank.”
“I have been a customer of Burke & Herbert Bank for many years, and I have always been treated professionally and respectfully by the staff in this location, especially one young white girl at the teller line who is always very kind and helpful.
However, during my last visit, I had an unpleasant experience with an older teller who was complaining about her coworkers instead of assisting me. I found the behavior unprofessional and unethical, I made excuse and decided to leave the building because of the negative environment.
I am not giving one star because my previous experiences at this branch have been very positive. However, I hope customers are treated according to their needs without unnecessary comments. I also hope I do not meet that teller again. Thank you”
9AM - 5PM
5666 Columbia Pike, Falls Church
Banks
“I cannot say enough great things about the service I received from Fatima at Arlington Community Federal Credit Union. She went above and beyond to help me resolve several issues I was experiencing with my bank, and she made what could have been a stressful situation feel easy and manageable.
Fatima was professional, knowledgeable, patient, and genuinely committed to helping me find solutions. She took the time to listen, explain everything clearly, and ensure that all of my concerns were addressed. It’s rare to find someone who combines expertise with such outstanding customer service.
I am incredibly grateful for her assistance and extremely satisfied with my experience. Employees like Fatima are a huge asset to any organization. In fact, if I ever had the opportunity to hire her myself, I absolutely would.
Thank you, Fatima, for your exceptional service and dedication. Arlington Federal Community Federal Credit Union is fortunate to have you on their team!”
“I was pleasantly surprised with my experience at this bank. I walked in without an appointment just needing help with a credit application. Noushin called countless people and spent a hour trying to resolve my issue. She was finally able to get someone to help me and get my application approved. She didn’t stop after the first person that couldn’t help, or the many calls placed on hold. Very good experience.”
“While waiting in line at Farooj Abo Alabed, which is located next to a bank, a bank employee politely asked customers to leave some space for the bank entrance.
Unfortunately, one person in line responded very disrespectfully and even challenged him to call the police.
I want to clarify that the bank employee remained calm, respectful, and professional throughout the situation, and did nothing wrong.
Most of us in line appreciated his polite approach, and it was disappointing to see such inappropriate behavior from another customer.”
“I’ve only been to this branch a few times but the service has always been great. Yes I had to wait for a bit but I also went without an appointment set up. The bankers were always courteous and very helpful.”
“I needed some help with my account, I got the best service from the manager Dayln and the two tellers on duty Sonaia and Emily. Thank you for all your great service I will be back to conduct more business thank you!!!!”
“I always have a great experience at this branch. The entire team is quick to greet me as soon as I walk in, and everyone is consistently friendly, professional, and welcoming.
They are always willing to help, even when I come to them with unusual requests for specific types of coins, and they never make me feel like I am inconveniencing them. It's clear that this team cares about helping customers and creating a positive experience. Thank you to the whole team!”
“I am writing to you about your employee Sabina. I wanted to express my satisfaction with this employee because every interaction I have had with her has been very positive and memorable. She is professional, friendly yet disciplined and extremely adept at her job. She is always able to deliver a product that exceeds my expectations. Her attention to detail is first rate and it is her customer service that keeps me coming back to this location in Strawberry LN for all my banking needs.
Sincerely
Dr.Elfatih Ahmed
Alexandria Virginia”
“I had to come here to make a deposit on a Saturday because my Dad is old school and doesn't use apps like PayPal. There was one person in line and one teller. Still, an officer person promptly took me and handled my transaction. I realize it could've been busier but it was a stark contrast to the nine person line the PNC branch I had left and just the customer service was on a different level of good. Like pre-pandemic level. I can't speak to this bank in anymore detail as I don't belong to it but for an outside customer, it definitely gave me a good impression.”
“I was recommended Ria, and when I went, Miss Mariela served me with great patience and kindness, making me feel very special. I recommend this place and will always return”
9AM - 5PM
1202 W Broad St, Falls Church
Banks
“Very friendly and helpful staff in the branch. I was not currently banking with Truist but needed help as a business owner with a merchant transaction. Keaira was very helpful and facilitated me getting all of the right information I needed to work on the issue. I absolutely will be doing business with them in the future. It's rare to have a great in person team experience paired with a larger bank backing. Thank you so much for your help!”
“Ø§ÙØ¶Ù„ مكان للتخلص من البشرية. والقمامة البشرية.”
“9/23/22 On 9/20/22 I stopped by this bank for the first time. I have seen people coming in and out of this place for years since I moved to Virginia. To think this use to be a Wachovia Bank at one point in time. Yes, a name many people might have forgotten. The bank wasn't very busy when I arrived. I was pressed for time due to my break ending, but I had to see if this bank had credit card sleeves/protectors. One woman was doing something Anna here teller window was closed. The other teller was counting money for a customer. The one person ahead of me had something going on and taking to much time. Again, I was pressed for time. The office had a unhidden office space while the other office spaces had walls around them for more privacy. This was on the left hand side. Chairs for the more serious matters than depositing or withdrawing money are on the right hand side. The man and teller were still going about their business and I was running short on time. All of a sudden Princess Leia and I suspected she might be able to help seeing how strong the force is with her. Leia...I mean Princess Leia, did not seem to to understand what Credit Sleeves/Protectors were so her quick answer to me is big fat no. Pitty, several other banks...no... financial institutions did not have these items either. Looks like I will order off of Amazon.”
“(Translated by Google) Excellent friendly staff, and very efficient they helped me with my account, and everything was explained very well, I give them 5 stars!(Original)Excelente un personal amable, y muy eficiente me ayudaron con mi cuenta, y todo lo explicaron muy bien, yo les doy las 5 estrellas!”
“I have been banking at this branch for over 9 years. This branch is located right next to my business. My business accounts and my personal accounts are with PNC. I used to bank with WF and BofA. PNC is better, service is great, and I get helped with all the issues. Some complain about PNC and this branch's performance. In over 9 years I never had an issue. Love this branch.”
“The teller and manager are nice. There's free parking in the FCPS garage. Take the elevator to floor 1, and then towards the back and a left down a long hallway.”
“I had to go in to resolve a fraud issue on a business account. The situation was rather complicated and took quite a while. I was so pleased with the level of customer service I received from the Jeffrey, the branch manager. I felt great about the way things were resolved and left feeling like my business was valued.”
“I always get the best service from Romy Ruiz!
She’s very accommodating and patient with me. Highly recommend asking for her help.
Anam Khatib”
“This is such a wonderful branch. Everyone is always so kind and pleasant. Ms. Kimberly the bank manager was beyond helpful and took so much time to assist me with multiple needs.”
“This a great bank. Many minorities using. Friendly to everyone. A friend in need is indeed your friend. So this bank my bank from now. Out go Bank of America. Out go Wells Fargo . My direct deposits from Social Security will go here when government closed now reopens. Guaranteed. They will stop going to my current bank which is bad bank. Where it charged twice for same crap. Wait and see! Punish bad. Reward good. Make capitalism accountable. Love poor. Punish bandit rich! Let us change the world order.”
“Morgan was great and extremely helpful. I did not have an appointment but she still provided notary services to me! Extremely grateful for her help and assistance.”