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“The couple times I’ve visited, the staff at Bill’s Ace Hardware has been very knowledgeable and helpful. When the store didn’t have a specific item we were looking for in stock, Sam was very helpful and called a few other stores to check if they had it in stock, and asked them to confirm the item was on the shelf (rather than just in the system). It was much appreciated since it saved us the drive for the store that didn’t have it, and we knew which of the two to go to.”
“Honestly, you’re never gonna get better customer service in any other hardware store, They really take care of the community and they help you get what you need”
“As a contractor, words cannot put into the joy that Strosniders brings to every visit.
It's impossible to just run in for one thing and not be gobsmacked by the inventory and array of options that Strosniderr's provides. The Bethesda store in particular is incredible, it's like Home Depot, Bed bath & beyond (RIP), and your favorite outdoor gardening store all rolled into one. If I could give it six stars I would. 😊”
“Located on King Street, this is hands down the best area to explore in Alexandria! ?️✨ It’s packed with popular restaurants, ice cream shops, and cozy cafes—all in one place. ?☕ And don’t miss the beautiful fountain—it’s such a charming spot to relax and soak up the vibe! ??”
“Long story short here . I needed to retrieve a key from a defunct lockbox for one of my listings . Make no mistake those things are built not to be broken open . It took two guys 30 Mins to pry it open for me using bars and wrenches . And they did it all with a great attitude. This place and team are the absolute best .”
“I reached out to Mr TV Mount and they quickly scheduled me for an appointment. They were on time, friendly and very efficient. I would definitely recommend them!”
“Highly recommend. Noah was just so wonderful to work with. Professionable, knowledgeable, wasnot pushy, took the time I needed. Made my design ideas come to life. Overall a great place to order from and they also had he best prices compared to a lot of other companies. You can’t go wrong with them and be sure to ask for Noah.”
“I would have given it five stars, but sometimes I feel like things are a little disorganized/messy cluttered aisles. We do a lot of DIY projects and it's a great resource for us.”
“I am leaving this review specifically about Cedrick in Appliances at Merrifield store. He is GREAT - professional, courteous, informed, efficient and diligent. His prep of the order resulted in a price that was even less than I expected to pay! I could not have asked for better service in the purchase of my fridge. He is an asset to the store and should be commended. Go see Cedrick if you want a good experience when purchasing your next appliance.”
“Unfortunately I would give this location a negative 1 star due to the fact they could not match the mulch that was on sale 5 for 10 (Virgo $2 a bag). I had two employees and a manger in customer said they could match that, for the brand they have now (Scott). But when I went to cashier to get the bags, cashier said I can’t do that, ask for a manger and this other manger that came said I can’t do. I live very close by and now I have drive out of my way to another store location that farther! They lie about there deals and are sneaky about sale prices with hiding them. So corporate will hear this manager that said we can’t do, picket location all store obey by it!
July 6 2026
I had a great experience with two employees name Raphael and Joe (will correct the name if I’m wrong) for helping me get a mechanic tool box, they were both very patient and took the time to get things rights, I respect Raphael going out of his way to get the box I want and help me with the better price. Joe didn’t leave me hanging after I ask for help for my purchase, Joe helped bring the mechanic tool box out to my truck and help me lift it, thank you both!”
“Hieu Dang Lumber is an amazing Employees, he was very kind patient and very professional. He helped me to get what I need, and i'm very grateful to him. Thank you so much Mr Lumber for the hard work you do Sir.??”
“I was looking for a specific drill bit. Website said they had it, but I had already been burned by that claim at a different retailer and I was under a time constraint. I called the store and the hardware associate is booked it up and went to check that it was there. I cery much appreciated the extra effort.”
“The automatic key cutter machine was different than I've use at other HDs, and there was no one available to help. Figured it out and even paid at the machine. Six dollars for a plain brass key is pretty expensive. And the decorative keys start at $9, far too expensive.”
“Outstanding help, Mijo (not sure name) Sunday 18th. He was patient in finding off size bolt. I was short one bolt on job, made my day. Good service. (I'd been Home Depot & ACE)
Yanci at Lowe’s was outstanding. The first dryer was severely defective—so loud the tech confirmed it needed to be returned. Without Yanci’s help, I would have canceled the purchase and gone to Home Depot. Her personal service is the only reason the situation was resolved satisfactorily. Good staff truly makes the difference.”
“I would like to recognize Melinda who was working in the paint section this Monday, July 13th around noon. She was great! Knowledgeable, energetic, cheerful, ready to help. As soon as she finished helping me, she headed off to help another customer down the aisle. She made it a great experience to shop at the Alexandria VA. Lowe's.”
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“Mr. Taye Ramet helped me find all of the items I was looking for with professionalism and cheer. He then made some lumber cuts and found a cheaper and stronger glue than the one I was looking for.”