The Lowe's store itself is good, but trying to get a hold of their customer service is extremely difficult. I spent a week trying to confirm a delivery, going back and forth, with corporate and the store. In the end, I went in, got a hold of a manager who helped me solve the logistical issue.
November 2023
Don’t go to Lowe for doors or windows installation.our order paid in full 3 months ago is more than 1 month late and the follow up is inexistant. Since they have the money, they obviously don’t care about delivering on time.
August 2023
Dreadful customer service. I have been chasing the manager to assist with a part replacement, one visit to the store and two phonecalls later and they have never returned my call. Very disappointing and will never use Lowes again.