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“I would have given it five stars, but sometimes I feel like things are a little disorganized/messy cluttered aisles. We do a lot of DIY projects and it's a great resource for us.”
“The couple times I’ve visited, the staff at Bill’s Ace Hardware has been very knowledgeable and helpful. When the store didn’t have a specific item we were looking for in stock, Sam was very helpful and called a few other stores to check if they had it in stock, and asked them to confirm the item was on the shelf (rather than just in the system). It was much appreciated since it saved us the drive for the store that didn’t have it, and we knew which of the two to go to.”
“I had a very great experience at this location thanks to Nick.. He was very knowledgeable and well spoken when explaining to me. Instead of just a trimmer helped me get a combo pack with a blower. Also assisted in helping me choose a grill that is perfect for my backyard.
Certainly will be back again. Talk to Nick if you need help with Outdoor Equipment or Grills. He's definitely the man to see with the professional service I received.”
“Highly recommend. Noah was just so wonderful to work with. Professionable, knowledgeable, wasnot pushy, took the time I needed. Made my design ideas come to life. Overall a great place to order from and they also had he best prices compared to a lot of other companies. You can’t go wrong with them and be sure to ask for Noah.”
“Halyn in the paint department at Woodbridge Home Depot went above and beyond for me as I was struggling to get the right paint color for my bedroom! You are awesome Halyn!!!”
“I am leaving this review specifically about Cedrick in Appliances at Merrifield store. He is GREAT - professional, courteous, informed, efficient and diligent. His prep of the order resulted in a price that was even less than I expected to pay! I could not have asked for better service in the purchase of my fridge. He is an asset to the store and should be commended. Go see Cedrick if you want a good experience when purchasing your next appliance.”
“Hieu Dang Lumber is an amazing Employees, he was very kind patient and very professional. He helped me to get what I need, and i'm very grateful to him. Thank you so much Mr Lumber for the hard work you do Sir.??”
“I stopped by the Pro Desk at Home Depot today to pick up some materials for work (I’m in the pest control industry), and I wanted to recognize an employee named Jake.
In the short time I interacted with him, he was one of the nicest and most considerate people I’ve met in a long time. He was incredibly friendly, helpful, and genuinely welcoming.
I’ve spent 20+ years in the restaurant business, from working in two Michelin-star establishments to even sports bars, and in that time I’ve interacted with millions of people. Because of that, I feel like I have a pretty good sense of when someone is showing genuine kindness versus forced customer service — and Jake is the real deal.
His hospitality really stood out to me and it shouldn’t go unnoticed. He truly made my day and I really appreciate the way he treated me as a customer.
Thanks again, Jake. Keep being you.”
“I was greeted with smiles and a hello by almost all the employees throughout the store. The person at self checkout actually noticed I scanned an item more than I should've. I had no clue until he said something and helped me take the extra item off. Thank you!”
“This review is essentially about Home Depot's access to the Bagster service. I had hundreds of pounds of old roofing that needed removal. You need a place to put the bag that they can pick up without interfering with overheads, like wires and space, like parking. It cost me about $250! And I could have loaded even more, but I didn't have time. They don't take old appliances etc. In under 10 minutes, they were done and gone. It's www.thebagster.com.”
“Robert in the lumber department went above and beyond to help me. He was very respectful and professional. I explained my project to him, and he took the time to recommend the right type of lumber and even cut everything exactly to the sizes I needed. His advice saved me a lot of time and helped minimize waste. Excellent customer service—I really appreciate his help.”
“Mr. Taye Ramet helped me find all of the items I was looking for with professionalism and cheer. He then made some lumber cuts and found a cheaper and stronger glue than the one I was looking for.”
“Outstanding help, Mijo (not sure name) Sunday 18th. He was patient in finding off size bolt. I was short one bolt on job, made my day. Good service. (I'd been Home Depot & ACE)
Yanci at Lowe’s was outstanding. The first dryer was severely defective—so loud the tech confirmed it needed to be returned. Without Yanci’s help, I would have canceled the purchase and gone to Home Depot. Her personal service is the only reason the situation was resolved satisfactorily. Good staff truly makes the difference.”
“Excellent experience shopping there today. A nice lady, if I remember correctly her name was Laura (but I do remember she is a district manager), was very helpful, very professional, gave me a lot of advice, it was a true pleasure talking to her.
But I must say all the staff was very polite, friendly and helpful, there was a large selection of different plants and other items for a garden and I left the store as a very satisfied customer. Thank you.”
Home Improvements
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“I reached out to Mr TV Mount and they quickly scheduled me for an appointment. They were on time, friendly and very efficient. I would definitely recommend them!”