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“This Home Depot is my go-to spot because they always have exactly what I need in stock. Plus, the staff is consistently helpful and friendly, which makes every trip here a great experience. I'll definitely be back.”
“The couple times I’ve visited, the staff at Bill’s Ace Hardware has been very knowledgeable and helpful. When the store didn’t have a specific item we were looking for in stock, Sam was very helpful and called a few other stores to check if they had it in stock, and asked them to confirm the item was on the shelf (rather than just in the system). It was much appreciated since it saved us the drive for the store that didn’t have it, and we knew which of the two to go to.”
“I had a very great experience at this location thanks to Nick.. He was very knowledgeable and well spoken when explaining to me. Instead of just a trimmer helped me get a combo pack with a blower. Also assisted in helping me choose a grill that is perfect for my backyard.
Certainly will be back again. Talk to Nick if you need help with Outdoor Equipment or Grills. He's definitely the man to see with the professional service I received.”
“Highly recommend. Noah was just so wonderful to work with. Professionable, knowledgeable, wasnot pushy, took the time I needed. Made my design ideas come to life. Overall a great place to order from and they also had he best prices compared to a lot of other companies. You can’t go wrong with them and be sure to ask for Noah.”
“Unfortunately I would give this location a negative 1 star due to the fact they could not match the mulch that was on sale 5 for 10 (Virgo $2 a bag). I had two employees and a manger in customer said they could match that, for the brand they have now (Scott). But when I went to cashier to get the bags, cashier said I can’t do that, ask for a manger and this other manger that came said I can’t do. I live very close by and now I have drive out of my way to another store location that farther! They lie about there deals and are sneaky about sale prices with hiding them. So corporate will hear this manager that said we can’t do, picket location all store obey by it!
July 6 2026
I had a great experience with two employees name Raphael and Joe (will correct the name if I’m wrong) for helping me get a mechanic tool box, they were both very patient and took the time to get things rights, I respect Raphael going out of his way to get the box I want and help me with the better price. Joe didn’t leave me hanging after I ask for help for my purchase, Joe helped bring the mechanic tool box out to my truck and help me lift it, thank you both!”
“I am leaving this review specifically about Cedrick in Appliances at Merrifield store. He is GREAT - professional, courteous, informed, efficient and diligent. His prep of the order resulted in a price that was even less than I expected to pay! I could not have asked for better service in the purchase of my fridge. He is an asset to the store and should be commended. Go see Cedrick if you want a good experience when purchasing your next appliance.”
“I had to write this review because of one employee who truly made my day at the Home Depot in Woodbridge — Isaiah.
From the moment I ran into him, his positive energy and genuine smile stood out. He wasn’t just going through the motions like some employees tend to do — he was actively engaged, attentive, and clearly cared about helping customers find what they needed. What impressed me most is that he helped me not once, but twice during my visit, and both times he was just as friendly, patient, and helpful as the first.
It’s rare to come across someone in retail who brings this level of enthusiasm and genuine care to their job. Isaiah went above and beyond, and it completely turned my paint shopping trip into a positive experience. Home Depot is lucky to have an employee like him representing the store.
If you’re shopping at this location, I hope you get the chance to interact with Isaiah — he’s a great example of what excellent customer service should look like.”
“I was looking for a specific drill bit. Website said they had it, but I had already been burned by that claim at a different retailer and I was under a time constraint. I called the store and the hardware associate is booked it up and went to check that it was there. I cery much appreciated the extra effort.”
“Hieu Dang Lumber is an amazing Employees, he was very kind patient and very professional. He helped me to get what I need, and i'm very grateful to him. Thank you so much Mr Lumber for the hard work you do Sir.??”
“The automatic key cutter machine was different than I've use at other HDs, and there was no one available to help. Figured it out and even paid at the machine. Six dollars for a plain brass key is pretty expensive. And the decorative keys start at $9, far too expensive.”
“Mr. Taye Ramet helped me find all of the items I was looking for with professionalism and cheer. He then made some lumber cuts and found a cheaper and stronger glue than the one I was looking for.”
“Outstanding help, Mijo (not sure name) Sunday 18th. He was patient in finding off size bolt. I was short one bolt on job, made my day. Good service. (I'd been Home Depot & ACE)
Yanci at Lowe’s was outstanding. The first dryer was severely defective—so loud the tech confirmed it needed to be returned. Without Yanci’s help, I would have canceled the purchase and gone to Home Depot. Her personal service is the only reason the situation was resolved satisfactorily. Good staff truly makes the difference.”
“I would like to recognize Melinda who was working in the paint section this Monday, July 13th around noon. She was great! Knowledgeable, energetic, cheerful, ready to help. As soon as she finished helping me, she headed off to help another customer down the aisle. She made it a great experience to shop at the Alexandria VA. Lowe's.”
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“I reached out to Mr TV Mount and they quickly scheduled me for an appointment. They were on time, friendly and very efficient. I would definitely recommend them!”