Medical House is a trusted distributor of high-quality medical equipment and supplies serving Virginia, Washington DC, and Maryland. Customers appreciate the company's quick and efficient service, especially for urgent needs. Many reviews highlight how easy it is to rent or purchase items like hospital beds, wheelchairs, walkers, and lift chairs. The staff is known for being helpful, patient, and friendly, often going above and beyond to assist customers with questions, setup, and billing issues. Delivery and installation are praised for their professionalism and timeliness, with some reviews noting delivery within 24 hours and detailed instructions provided by courteous staff. The rental process is straightforward and affordable, with options to rent equipment for short or long-term use, often at better prices than purchasing. Customers also value the store’s stock availability, even on short notice or weekends, and the staff’s willingness to help find the right solution quickly. Overall, Medical House is highly recommended for its excellent customer service, reliable products, and convenient rental options, making it a go-to choice for those in need of medical equipment in the region.
This place has been the absolute best in customer service. I haven't seen customer service better than this since I provided it. It's a great company to work with. They take responsibility and accountability. They communicate well. Thank you very much.
January 2025
Best services, everyone in that office( DC) was friendly helpful and supportive. After I renting wheel chair, I needed change one leg support, they quickly responded, in 2 hours someone already brought the new leg support. Can’t recommend enough ,
Sarah
October 2024
This is a fantastic place. Very friendly and kind staff, and their monthly wheelchair rental is a really good deal (not much more than the weekly rate). You can park in back and enter through the back door if you have limited steps.
