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“Ms. Nadea Brown is a delightful and remarkably skilled representative. She is the point of sale whisperer, able to help me with all of my complicated requests. She is the best!”
“Called them one day to get pricing and information on units. The person that answered and helped me was awesome I believe the name was trey not sure if I'm spelling it right but they were a lot of help and had a great attitude unfortunately my move date was changed and the need for the unit was placed on hold. I would recommend this place based off the interaction I had overall great experience I had.”
“Had an excellent experience. The property is clean and well-maintained.
A special thank you to Fawad for providing outstanding customer service in a professional and friendly way :)”
“First of all I was upset about something when I got to the storage I called the company corporate number and said I want out! I wanted a refund but they asked that I wait until the manager calls me back! First thing today he called me back and handled everything switched my unit and was so kind and also provided help. I am so happy I decided to stay give that’s guys a chance the manager is trying to fix the place up and get it back to the top these things take time. I’m so appreciative of them.
Ms Johnson”
“I was going through some difficult times and wasn't sure of the storage arrangements that had been make before me at Fort Knox Self Storage. Kylie was very patient and kind and helped making my experience smooth and efficient. I don't live in the area of Falls Church but if I did I DEFINITELY would continue to keep my belongings there. Thank you for all the help and patience.”
“The storage faci6is very clean, and they provide large rolly carts and elevators for you. Also there are dumpsters to help with trash and recycling. You can back your truck up to the bay that is near the elevator and it's just a nice temperature controlled place to store holiday or seasonal items. It's helped me a lot since I moved to the area. Also, when I called this last time, the customer service lady was so nice!!”
9:30AM - 6PM
5829 Seminary Rd, Falls Church
Self Storage
“One of the best priced, best managed storage units in the area. The manager, Lucy, is highly regarded, and is incredibly kind, helpful, and a pleasure to work with. I highly recommend this place for your storage needs.”
“First Id like to say the man running this place and his family are heaven sent. For people that may not know, this place is very loving towards the community. Today they have food that includes fruits, vegetables, snacks, sodas, juices, oven ready food, bread, potatoes etc that they give to anyone in need. The heart they have for their community was refreshing to see in this crazy world we are living in. If your reading this, and your in the community please stop by.”
“It was really fast and easy. I was in and out in 30 minutes. The team was great, and gave me some tips on keeping the hitch squared away. I'd happily recommend for anyone needing a hitch installed.”
“Brandon Junior was a huge help in our moving process. He was patient, knowledgeable and helpful while juggling several other customers’ questions at the same time.”
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“My daughter and I came to Public Storage after leaving another storage company that wasn’t well maintained and didn’t provide good customer service. From the moment we walked in, we were greeted by Neadea, who was welcoming, professional, and incredibly helpful. She took the time to show us which unit would work best for our needs and made the entire process easy and stress-free. Now I understand why this location has 5 stars—she is truly amazing! If you’re looking for a storage unit with excellent customer service, this is definitely the place to come.”