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Open 24 hours
6198 Arlington Blvd, Falls Church
Atms
“By far my favorite staff of ALL TIME, always been there for me. Helped me & welcomed me everytime I have entered the branch. (I visit for no reason at times just because they kickstart my day with a smile). Jamie, Elvis,Ana,Trang and the rest of the staff are very knowledgeable and respectful and very fast to help their customers with their accounts if locked or overcharged for any reason. I would highly recommend this branch for those in the area or just passing through. 5stars for A 5 start team!”
“I don't usually comment on Google, but I feel obligated to recognize good service. My experience with the banker, Ricardo Alves, was fantastic. He was helping me close my account when he ran up against an action that he could not authorize, so he called a specialist on the phone and we patiently waited together for 30 minutes listening to a recording of "Your call is important to us..." After a half an hour of waiting, I had to leave, so Mr. Alves wrote an email to the specialist explaining my situation and asking that I be contacted. When no one contacted me after 2 days, I went back and Mr. Alves was there. We called again, but after 20 minutes of no one picking up, I stepped out to let Mr. Alves take his 2 pm appointment (which I had crashed). At 2:30, we tried again and sat another FORTY minutes until someone answered and my problem was addressed. I was truly humbled by how patiently Mr. Alves worked with me, even though I was trying to CLOSE my modest account of about $2,500! BofA needs to work on having more specialists so that people don't wait so long on hold, but it can be proud to have bankers like Mr. Alves who show compassion and dedication in their work. Thank you, sir!”
“This atm is a stand-alone location without a building, you will find the small structure on the corner of the Ashley Furniture store.. not inside the store. Took me a minute to find it but it's definitely there”
Open 24 hours
6100 Arlington Blvd, Falls Church
Atms
Atms
Atms
Atms
“The business is organized, helpful and completely trustworthy. Chris, who runs it, is extremely honest and helpful, with an amazing "the customer comes first" attitude. I've been dealing with him for years and have never felt anything but comfortable with his recommendations. He is quick to say "no, we can wait a year or two to do that". I highly recommend taking your car to this exceptional station.”