Staples in Falls Church, VA, is a trusted destination for small businesses, remote workers, students, and parents seeking a wide range of services and products. The store offers innovative printing, shipping, technology, travel, and recycling services, catering to the community's needs for work and learning. Customers appreciate the friendly and helpful staff, especially employees like Abraham, who go above and beyond to assist with printing projects, including trimming, lamination, and troubleshooting technical issues. The quality of printed materials is consistently praised, with some reviews noting that the store's printouts are superior to other locations. Signs and store layout make it easy to find what customers need, and staff are attentive, courteous, and knowledgeable. From helping with photo projects to providing printer ink and offering solutions for various requests, the team demonstrates excellent customer service. Many customers mention that staff recognize them on repeat visits and greet them with warmth, reflecting a welcoming community atmosphere. Overall, Staples in Falls Church is valued for its quality services, friendly staff, and commitment to supporting the local community’s work and learning needs.
We unknowingly arrived just before closing, to take advantage of the tax free holiday for a friend’s teaching supplies. We ended up with a cart full of things, but despite getting to register shortly after closing time, staff were very friendly, helpful, and patient. Would definitely shop here again based on the staff.
July 2026
Wonderful experience with Ms. Annette and Mr. Fode. I came into the store to have a program printed and they both took the time to help me select the right option for my printing needs. Their time and patience were much appreciated. Amazing customer service
June 2026
Staff is great and helpful. Although it can take a while to have them assist, they make sure service is provided in great quality for retail standards. I would like to say thanks to the african american woman and the taller man working behind the printing counter at that moment.
