Shipping Centers in Falls Church, VA

“♥️ doing business with The UPS Store 4602 in Falls Church, VA HIMA is the best always kind and knowledgeable! Easy in easy out.
Thanks for a job well done!”

“One of the best customer service I have experienced. They were helpful from the moment I walked in after visiting three other stores that were unwilling to help. I will only be using this FedEx going forward.”

“Best-kept secret in the region. I've had nothing but great experiences working with Quality Services for about 15 years now. Year after year, they've done printing, assembly, production, shipping, and storage services for my mid-size nonprofit organization. The service has always been top-notch and reliable, the people really go out of their way to help find solutions, and the prices are totally reasonable. My recommendation? If you've got a job, get an estimate from Quality Services and find out for yourself.”

“It is a trustful Air Cargo I have been a customer since it has been first day grand opening until today. Specially, Mr. & Mr. Huy are professional and great knowledge with hard-customers.”

“Thank Goodness I was recommended Northstar Shipping! I've worked in event planning for a long time, and I can safely say this is the best shipping company that I have worked with, and the only shipping company I will use from now on. Communication has been excellent, service has been super friendly, and when a different shipping company made a major mistake right before one of our biggest events of the year, the President of the company literally went above and beyond to help us get the issue resolved even though Northstar had already completed their part of the shipment. Thats a level of care that you don't see often.Absolute lifesavers. Still can't thank you enough!!”

“I had a great experience at FedEx thanks to Jeannee. She was extremely helpful from start to finish and made the whole process smooth and stress-free. She was patient, professional, and took the time to make sure everything was done correctly. Excellent customer service and a very kind attitude. Employees like Jeannee truly make a difference. Thank you for all your help!”

“The guy who works here is great! I came in to send a pair of pants back, and this guy made it quick, easy, painless, and pleasant! Give him a raise and a promotion!!!”

“Don't be fooled by the young employee's ! This location offers actual empathy and support when it feel's like things are going sideways ! We no longer will go to Fedex for our printing needs as the employee's here have been much more ethical and supportive when we've had varying requests. They also ALWAYS have a notary on hand which is priceless. Give them a try !”

“Staff are very helpful here, very fast, never much of a line. They have multiple employees working to ensure it is as efficient as possible. They help you figure out what service you need and do whatever you need. I appreciate their help.”

“First to review about the reviews.. there seems to be a sense entitlement in some of these negative reviews and you shouldn't pay attention to them. I want my order done in 3 hours and they can't do it for 24 hours. That's a nonsense review.

I've never had a problem with customer service. I return a lot of packages here from Amazon they're always fast and kind. This is a great printing place it's a great office supply place. If you need office supplies or printing go here if it's convenient.”

“FedEx is always the best !! couple weeks ago I was there, and was a guy held me in everything with a lot of patience in the amazing professional, thank you very much for that”

“We are the representative of Thinh Phat Logistics in Vietnam. We wish to address and reassure the customers of Vietstar Cargo that we are here to resolve any problems that may occur during the transport and delivery of their packages. We value our customer, Vietstar Shipping and their customers.Please remember that your packages are going to a another country where the rules, law, taxes and traditions are not up to par with AMERICAN expectations.Items will get damaged, lost, and mishandled once in awhile. And we will do everything within our power to resolve the problem. Please read our refund and replacement policy that you have agreed to upon when using our services. Currently there is no INSURANCE FEE policy in place. Please use FEDEX or UPS if you intend to ship valuable items.We have disclaimers for certain products and items that will melt, expand, or freeze and get damage during shipping. This is a risk customers must realize and accept. Liquids, shampoo, and perfumes will explode. Gummy bears and chocolate will melt. Unforeseen things happens all the time. It is not the customers fault, not the shipper's fault. Vietstar will take the uttermost care to advise and pack your items as to the best possible way to protect it.Delivery delay does happen and will happen, but not often. Matters with customs clearance will mostly be thereason. In the event of delayed custom clearance, we have no control. We strive to maintain a 7-14 day delivery schedule. This can not be a promise or guaranteed.Damaged goods, Lost items, Delayed Deliveries are all problems that can and will be resolved. The customers of Vietstar should take up any issues directly with VietStar directly. As an custom broker and delivery agent for Vietstar we can not deal with customers directly unless asked. But as a show of support, our hotline is +84 896628043. If we may assist in any way, we will be happy to resolve your shipping problems.Problems with prices, fees and taxes are not within our control. The customer may freely shop for other services that have better prices.Please be aware that some of these reviews are retaliatory by competiting businesses. The profile used are fake profiles. If there is a true problems, the problem have been addressed and resolved by Vietstar direct. We do not resolve internal problems online for the public to see in the comments. Be aware most these issues arised years ago the during the COVID Pandemic. Not all packages were being delivered on time.We regret that these reviews are the only tarnish we have after 7 years or operation and been shipping over 100 tons of packages and month. Vietstar is still in business and have many happy customers. We appreciate and love our customers, we try but can not make everyone happy.”

“I popped by to drop off Amazon returns mid-day, but I was unable to wait in the line, so I came back at 5:59 pm to do my returns. There was a sign stating 6pm cut-off for returns. I walked up at 5:59 and Sydney waited on me and took in all my returns. She did not have to, I asked her and she obliged so that I did not have to return for a 3rd time.
Sydney was wonderful. She and I chatted about the increase in returns since Feb 1 when the Amazon Fresh store next door closed down. She said she was worried she was unable to do her assigned job due to taking in all the returns.
I am sure the store manager will do what is possible to make it better for the team members and I hope Sydney is recognized for her commitment and pleasant nature throughout it all.”