The worst Post office in NOVA. Rude, dismissive, not helpful, not friendly, not informative staff. All have a bad attitude- with the exception of the guy who does passports. The wait times are soooo long, often with a single windows open.
August 2025
Rude customer service. I wish I could give zero star to them.
May 2025
Would give 0 stars if I could. Had a passport appointment for a month for my two infants on a Saturday and they cancel 2 hours before the appointment and say come in Monday. No, Monday doesn't work I made an appointment a month out on a Saturday for a reason! Tried three times to call and they no answers. Horrible.
