“Very nostalgic customer service from the older sales rep and customer service lady. They were wonderful!!! I thoroughly enjoyed interacting with them they Rosenthal such a bygone tradition of customer service and the younger folks could certainly learn a few things from them. I was immediatley greeted and shown what I was looking for. Really nice to get treated like a customer somewhere rather than an inconvenience. Great job Schewels!!!!”
“The entire team was exceptional, especially Cad! Their furniture selection is vast and of high quality! There are definitely deals to be found! I cannot recommend highly enough!”
“We have two custom made pieces from Amish Originals and a few others from another Amish furniture maker. Amish Originals quality is far superior. The table and hutch they made for us are gorgeous and very well built. Just beautiful additions to our house. Can’t recommend them enough……”
“First I wanted to rate this a 2 for the customer service and the work they did but they have it blocked where you can only rate a 4 or above...i too bought a creamed colored couch set off the floor I was given a small discount when it was delivered it was not wrapped in plastic nothing...i was upset but i let it go then what was suppose to be a Cali size bed came in the wrong size THEN THEY PUT THE BED TOGETHER INCORRECTLY CHIPPED THE FRAME WITH A NAIL..MY HUSBAND HAD TO KICK THE HELPER GUY OFF THE PROPERTY BECAUSE HE WAS OFFENDED AND WANTED TO FIGHT...The customer service stopped there..i still have the wrong bed in my room reg king and they tried to tell me that all they had to do was change to railing lmao..NEVER AGAIN... IM WAITING ON MY CALI KING AND NEVER GOT A FOLLOW UP CALL TO APOLOGIZE OR UPDATE ME ON THE STATUS FROM THE MANAGER ...”
“We bought a lot of furniture. Great selection and very good pricesUnfortunately 2 of our Italian leather recliners had issues- seam coming apart and uneven frame. Customer service was AMAZING! They quickly sent out a person to try to fix the items. When that wasn't possible they delivered us two new recliners. It's rare in these times to have such exceptional service.”
“We recently bought our “forever home,” and furnishing it was one of our first big projects. We needed a new bedroom set for our primary bedroom, and after a lot of research, we landed on the Bernhardt Antibes collection. We reached out to several places for fabric and finish swatches, which resulted in either no response or overly pushy sales teams. We contacted Green Front, and Ford made the entire process seamless from start to finish. He sent us swatches, handled the sale process, and was incredibly easy to work with—even when we decided to add a credenza to our order several weeks later. He was never pushy, responded quickly to our emails, and was extremely patient in answering all of our questions. We’ve had several horror stories with furniture deliveries from the big chains, so we were especially impressed with Green Front’s delivery experience. The delivery team gave us a very accurate 30-minute window, arrived right on time, and were experts every step of the way. They laid down mats to protect our hardwood floors and carefully positioned and centered the bed, nightstands, and credenza perfectly with both the trimmed accent wall and exposed ceiling beams. It’s worth noting that the credenza weighed nearly 300 pounds! We couldn’t be happier with the furniture, the service, and the entire experience. We will 100% be purchasing more furniture from Green Front!”
“We are new to the neighborhood and wanted to see if they had reasonable prices for W/D's. The staff was amazing and we got a great deal. We got a used scratch and dent dryer for $85 after taxes and I used the lease for a high end washer. I love the cash option where you get a few months to pay interest free then if you don't pay it off you still have options with the number and length of payments. First time shopping here, will definitely use them again and check for more used scratch and dent amazing deals.”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.
