Just unnecessary fees. Staff can’t even explain what and how that happened having me wait for 30 minutes. Just avoid this bank especially if you are going to have business account. I’m going to close all four business accounts with this bank.
February 2024
Not enough staff.Waited 30 minutes in drive through. Only one car ahead of me.Once I made it to the window.Only one teller was working both lanes.She needs help!!!I was on my lunch break!!Unacceptable wait times for Monday at 2:00 pm
August 2022
If you're opening an account or getting a loan they're great. Need help after that, too bad. Horrible customer service.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.