Once Upon A Child is a popular store known for its wide selection of children’s clothes, toys, and more. Customers appreciate the store’s diverse collection, which includes styles and sizes that are often better quality than other thrift options like Goodwill. The store makes it easy to sell used items, accepting a variety of seasonal and out-of-date clothing and offering fair prices. The new location is praised for being clean, bright, and spacious, with high ceilings and a good layout, making shopping more comfortable. The staff are generally friendly, patient, and helpful, with some customers noting positive experiences with employees who are understanding and kind. However, some concerns include the pricing on selling items, which can feel unfair, and the store’s policy of not accepting stained or outdated clothing when returning or selling. Customers also mention that the checkout process can be a hassle, with suggestions for a designated register for sellers. Overall, Once Upon A Child is seen as a great place to buy children’s clothes and toys, with friendly staff and a good shopping environment, despite minor issues with pricing and store logistics.
Excellent option for discounted kids clothing and other items. I feel like they're fair on the price they give you for items you sell to them as well. I'm glad we have this as an option in the greater Lynchburg area.
April 2026
Pleasant staff , great selection of gently used items as well!
October 2025
The prices great but I'm thinking I got cheated on the selling part . It took them 4 hours to get to my stuff and only got 20 bucks for very very large container a book and sack full of clothes
