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April 2024 by Bre Rock
Shopping here has saved me hundreds of dollars on kid clothes. You do have to be careful because some brands you can spend $0.50-$1 more to buy the item brand new. They get four stars because their staff isn't typically very friendly and the store overall is dingy.
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April 2024 by Ashley
The store is very organized. However I do feel the store is very run down. It's so dark in there I actually had to turn my flashlight on from my phone to look at the merchandise. Finally I just decided to give up and leave the store without buying anything. It's very dark in there. I was greeted on arrival which is very nice.
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April 2024 by jenna mahoney
I used to be able to drop off a tote of clothes and get enough credit to buy several outfits. Now the prices are so high and they pay you so little that it’s barely worth it! Honestly, some of the clothes, especially girls dresses, are so expensive I could go to Walmart or target and pay the same price for something easy to find. It is clear the high prices are driving buyers away because their inventory is exploding! It’s a hazard just to move around. And forget bringing your kids! The employees are visibly annoyed yet they entice children by placing chincy hair bows and sunglasses right at eye level. How about making it more mom/child friendly and get that junk out of reach of our children while we try to check out. I haven’t seen a single parent not be frazzled while checking out because their toddlers are overwhelmed by temptation.
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March 2024 by Scarlett Jackson
Excellent selection thwarted by the tense atmosphere.. not sure of the cause. I havent had anyone be rude to me specifically, but have overheard some uncomfortable exchanges involving who i assume is management... Im always happy with my purchase despite this and think there is so much potential in this store.
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March 2024 by tiffany manny
VERY RUDE! and this the first and LAST time i will EVER come here! Don’t get me wrong i love the store, great reasonable prices, ‘ very organized! and lovely ladies helping me, except the white heavy set lady “Jennifer” i’m pretty sure one of the young ladies said that was her name or “melissa” but whatever. That woman NEEDS to go to work somewhere she has no customer service! she don’t know how to talk to grown folks. (I am a grown women there no need AT ALL to talk to me like a child! PERIOD), rolling her eyes, huffing and puffing! It’s just Outrageous! And Honestly whoever is the manager/boss/owner whatever you want to call it, needs to fire this employee. Why would you want a disrespectful employee???
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February 2024 by E. F.
Do not sell here. They are very rude and rip you off. I took over $300 worth of brand new items in December and only received $25. That’s less than 10%. This week I tried again, taking brand new toys and clothes with the tags still on (one item was a $50 jacket with the tag on) and again received less than 10%. However, the items I have seen for sale at this store are in disrepair. My aunt purchased a booster seat a few weeks ago and it was broken - yet being sold for $18 when it cost $20 new at Walmart. Not sure how they stay in business when they are ripping people off so badly from both ends. Do your research Lynchburg! Better deals can be found on Facebook supporting our neighbors and friends than this crooked franchise.
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February 2024 by Pamela Robertson
Rude!!!!
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February 2024 by Abigail de la Serna
If I could give a zero I would. Terrible, rude, ungrateful, very unprofessional staff the older lady up front, that’s usually there is very unwelcoming. I wouldn’t be surprised if everyone stops purchasing from here.
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January 2024 by Tiffany Stallings
Absolutely Horrible thieves ?
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December 2023 by Margaret Tompkins
Much better experience than the one in danville by far!!!! Very welcoming staff very speedy with buying and communicated well with me about anything from drop off to pick up. I would recommend this store over all the best one I've been too
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November 2023 by October Webster
I’ve been coming here for some time now but the place has gone to shambles. I don’t think this place is up to code and it’s dirty, dark, and dusty. The store is so small yet they keep taking so much clothes. You literally can not look through the racks because it’s so stuffed. The employees get on their phones and there is the one lady who is always complaining about customers. I get it some customers are rude but It’s honestly nonstop. The store is disorganized. Another thing one manager was walking around bare foot that is so unprofessional put some shoes on, the stores floor is dirty. Not only that she is rude to the customers and the employees. The way she talks to people is so insulting and unprofessional if I was the owner of the store I would have fired her. She does not help out the employees she just stays on the computer. But don’t get me wrong the employees are rude as well they will have their ear buds on with loud music and when you try to ask for some help they won’t hear you became their music is so loud. Mind you this is a child store and they are listening to inappropriate music. When you ask them a question they act like you are dumb and give so much attitude. I have received so much attuide and disrespect from all the employees. One employee just walks around with her ear bud in talking on the phone. They have inappropriate conversations and the manger is always talking bad about the customers and employees. I am putting this review back on here because i took it down because I thought I was being to rude but no this place is disgusting
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October 2023 by Eve Suzanne Bunn-Shrader
This place is dark, dirty, messy, and certainly is not meeting ADA guidelines. There is a ramp inside, but if I can barely get down the aisles without a wheelchair, a person with wheelchair would never make it.Many employees, terrible service. No greetings, no we appreciate your business. During the last visit, an employee shouted that she had “a wedgie.” During a recent visit, we waited for an employee at the register when there were about five standing behind it gabbing with each other. They complained loudly about disrespectful customers … oh the irony!!Bringing in items is a cold process which now requires you to scan your ID. Don’t expect a thank you or any other friendly word(s). To the owner: Your business would not exist without the items brought in by the people on this community.As stated above, it is so dark down the aisles it is difficult to see the clothes. We purchased two items that had holes, though we could not see the holes while there.This area is in need of a quality children's consignment store … I believe there needs to be some real competition in this area! Might be a venture worth considering!
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October 2023 by John Lojek
Amazing place for any parent with young childrenx especially on a budget! They do an incredible job of sourcing clothes, toys, and other items for babies or children. Extra discount on Wednesday for any grandparent. Everything I've bought from here has been in great condition. Highly recommend stopping in.
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October 2023 by Christian Martin
I previously worked here and it was a nightmare. clothes aren’t cleaned before they are put out onto the floor. The store is too small for the amount of clothing. (Hardly any walking room) I left because the workers talked about how they hated Christians and they talked about drugs.
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September 2023 by leandra rodriguez
I went to look around and found good deals. I bought a vetch alphabet train for my nephew. It regularly sells for over 80.00 or more online. I paid 25.00 for it brand new. Great place for preowned clothes, preowned toys, new toys. They have an incentive program. Every time u make a purchase u get points ;when, u accumulate enough u get a coupon for 20 percent off an entire purchase. Prices are reasonable. I’ve bought new outfits there as well. I’ve shopped there for years.
