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July 2023 by Google user
I have used this group twice. They are very expensive and charge travel time from their home office. Both times they have damaged some of my effects. Also the second time they lost some of my belongings. Which have never been returned or found.
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August 2022 by Stephanie V.
As an update, this company told me if I took down my review they would offer us a free service. This kind of business practice is dishonest, shady, and disgusting. Rather than making the situation right, they are blackmailing us.
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December 2021 by Donechia Rhymes
I was kind of disappointed with the customer service I had to switch my move date and when I brought this to the attention of my representative bill he asked what time I preferred, I responded and I didn’t hear anything from him until 3 days later when they sent an automated email to me asking me to confirm my move date, by that time I had already went with another company because of the lack of response. The day of my move came and the movers called me and I informed them the situation and how I hadn’t heard back from bill so I went with another company. Later that evening I received an email from bill telling me “I could have given them a heads up about me not choosing there company for the move” i was very disappointed by his response because I wanted to use this company, it was an inconvenience for me to book with another company on such a short notice, the communication just didn’t pull through on there end. if he would have cared to actually ask I would have explained the situation I’ll probably never book with them in the future or recommend anyone.
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June 2021 by L K.
We had a great experience using Beltway Movers for our recent move. The staff was friendly and professional from the initial estimate to the actual move. We were particularly impressed by our head mover, Damian. Not only was he very personable and helpful, he seemed to do the work of two men single-handedly! We would recommend this company without hesitation.
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August 2020 by Ezra P.
Loved working with this company! Moving is super-stressful as it is, and especially during Covid. Beltway movers were prompt, scheduled the move a month out, followed up and showed up exactly on time. The crew was very friendly and courteous and finished the job ahead of time. We didn't move far, so the move took less time than originally estimated, which was a plus. Keep in mind that they charge from the time they leave their warehouse to get to the place of the move. But the most amazing thing was after the move - I discovered a few days later that one of the small items was lost (support leg for a bed). Miraculously, the Beltway team located it in their truck and brought it over within 12 hours. The manager, Dave, followed up several times and was extremely courteous. Strongly recommend this company!
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August 2020 by Sacha Dav Travels
This company made my move easy. The price was great. I called several places and this was the least expensive by a large margin. They called prior to confirm my move and on the day of the movers called to let me know they were on their way gave me an expected time and showed up on time. They were very responsible with my belongings and covered and wrapped everything carefully. When they arrived at my new location they unloaded the truck quickly and remounted my large items like bed, couch and etc. They asked where I would like items placed and the price never changed. I’ve had movers who change the rules and hold your belongings hostage that was not the case. I would recommend them and absolutely use them again if the need arises.
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July 2020 by Ben M.
The movers worked hard and were very nice. DC row-house stairways are tight, so some damage is typical, but Greg and Frank came out and fixed it. I'd recommend letting them know beforehand if you have tight stairways so that they can plan accordingly.
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May 2020 by Susan L.
What an easy move! Ali and his crew Davis, Danny & Carlos were amazing! Very professional, nice and willing to do whatever was needed. Moved our items safely and handled our property with care and consideration. Thank you very much!
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May 2020 by Bud Lomax
Non Professional Company, they will break, damage, Keep your belongings without any regard for their value. They are a hoodlum company that uses hoodlum tactics to get paid!
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March 2020 by Beatrice F.
I used Beltway Movers to move 1.5 miles away, from a 3-story townhouse to a single family home in Alexandria. A very patient, friendly, laid-back employee came by to do an initial estimate, then came back a week later to see how our self-packing was coming along, and adjusted down the estimate. The crew that came to finish packing the first day of our move was very polite, and did a good job despite having to deal with me (who was freaking out about the move.) I even called the manager that night to complain that the crew had taken too long to pack us up (which they actually had not - we just had a lot of stuff, and as I mentioned, I was totally freaking out about the move.) He politely listened to my concerns and acknowledged them, while also pointing out that the time seemed reasonable for the workload. Despite the fact that I could tell the next morning that the manager had talked to the crew chief, he held back his (justified) anger, and the guys showed up on time and busted their butts to get us unpacked and furniture set up in record time. All I could do was humbly buy the guys lunch and call back the manager after they left to tell him that they had, indeed, done an awesome job. So besides quality work and fair prices, everyone deserves twelve stars for professionalism in dealing with me!
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February 2020 by Patrick Campbell
Nice place
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December 2019 by Ryan Davis
Beltway was great. The crew was on time, kind and courteous. They worked quick on the move and covered the necessary details to make it as smooth as possible. We were also quoted a very competitive rate and the move fell right in line with the estimate. I would absolutely us beltway movers again.
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September 2019 by Morgan A.
Let me preface this post by saying I have never left a Yelp review before, so either my experience was very good or awful. Unfortunately, my experience leans towards the latter. I found one of the moving men to be very rude and disrespectful. There was a lack of communication with me during my simple move from Dupont to Arlington, VA. I do not have a car, so I asked for a 15 minute warning before they left for the new apartment. Not only did I get a text the moment they left (leaving me little time to call an Uber) they didn't come up and check my apartment to see if they missed anything! Strike 1. Another thing to note is that they seemed like they didn't plan on wrapping and padding certain furniture items, like my TV stand, until I asked. I then heard the men in the hallway saying "Oh she wants everything wrapped?" Well, yes, why wouldn't I?! I left after the moving truck and beat them to the new apartment by twenty minutes! How does this happen mid day?! When I called and asked how much longer they'd be, I was met with sass and a response of "Well I had the maps up but your call disrupted that." Oh okay. Then they arrive at the wrong loading dock, so I wave them to the correct one, but he is on the phone and gives ME, the CUSTOMER, a "wait" sign and puts his finger up. Um, I'm paying by the MINUTE here and you're 20 minutes late and telling me to wait? Unbelievable. When they arrived at the new apartment and I asked how long they think it's going to take to unpack, he said about 2.5 hours. To this I was shocked because it took close to an hour to go from Dupont to Arlington. When I said "2.5 more hours?!" I was met with a snarky and disrespectful response of "Oh I can't wait to get out of here, trust me." How disrespectful and rude!! Then, to be courteous, I left two glasses of water on the counter and let him know that it's for him. Not only did he not acknowledge it or thank me, he actually scoffed. I was floored by the disrespect. Last but not least, when it came time to pay, I was reviewing the items transported and asked where my bike was. To this, the two men looked at each other and realized they LEFT the bike in the DC apartment hallway! They had to go back and get it, which I wasn't charged for, but shows the lack of care and attention. There was also a huge mess I discovered after they left in the hallway of my new apartment. Overall, I definitely would not recommend this company. Moving is stressful enough, but to have the people who are supposed to make it easier actually make it harder and more frustrating is just not okay. I've never experienced this level of disrespect in any service industry. I was made to feel uncomfortable in my own home and treated as though I was inconveniencing them.
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September 2019 by David Gornish
Such an amazing experience - from the very start of the estimate to the last document signed after the move. Ultra professional, super competitive, very clean. Will unequivocally use them again next time.
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June 2019 by Christine H.
I've had several moves over the past couple years in the DC area, and one really rough one two months ago. This past weekend, Cesar and Rene from Beltway Movers came to help me move. I'm so glad I hired these guys. They were amazing!!! The final cost was on point with the estimate, they moved quickly and were organized, and nothing arrived at my new home damaged. I'm just sad I didn't hire them the first time.
