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“Just an amazing place, they have everything....like everything you can imagine for lawn and garden, Hardware. And the owner is just an amazing individual who helps the community.”
“Lowe's, especially the garden area is always lovely and full of possibilities! I purchased three small plants at a nice discount. They are always well stocked and helpful.”
“Best ever experience at the Franklin, VA location! Went in on 05/11/25 to get several large 2'x2' porcelain pavers to finish a project. On first encounter, Tequwan didn't hesitate to assist and immediately went to get help and Benjamin came with the forklift. They pulled out the pallet, and helped go through the stacks of pavers, one by one, to make sure they were not damaged. They were very professional, provided lighthearted conversation, and worked really well together as a team to get the job done efficiently. We have previously purchased these pavers at other Lowe's locations in Hampton, Newport News 0420, and W. Chesapeake and did not receive this level of service; we struggled a bit by ourselves. I hope Tequwan and Benjamin can be recognized with an incentive, raise, or bonus for a job well done!”
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“As I pulled into the parking lot of Ace Hardware, there was plenty of parking. As I entered the store, I was greeted by two staff members. I wanted filters, they both assisted me along with the manager. Talk about feeling special!
I bought filters in bulk and they gave me an unexpected discount. Thank you!
This Ace Hardware set the bar for all other Ace Hardware stores!
Ace Hardware, you have earned your 5-star review! Well done! Highly recommended!”