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“Just an amazing place, they have everything....like everything you can imagine for lawn and garden, Hardware. And the owner is just an amazing individual who helps the community.”
“Lowe's, especially the garden area is always lovely and full of possibilities! I purchased three small plants at a nice discount. They are always well stocked and helpful.”
“Best ever experience at the Franklin, VA location! Went in on 05/11/25 to get several large 2'x2' porcelain pavers to finish a project. On first encounter, Tequwan didn't hesitate to assist and immediately went to get help and Benjamin came with the forklift. They pulled out the pallet, and helped go through the stacks of pavers, one by one, to make sure they were not damaged. They were very professional, provided lighthearted conversation, and worked really well together as a team to get the job done efficiently. We have previously purchased these pavers at other Lowe's locations in Hampton, Newport News 0420, and W. Chesapeake and did not receive this level of service; we struggled a bit by ourselves. I hope Tequwan and Benjamin can be recognized with an incentive, raise, or bonus for a job well done!”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“As soon as I entered into the store, I was greeted by Carrollton and Ms. Jackie. They were both extremely polite, respectful, and knowledgeable. Thank you both for your superb customer service!”