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“T-mobile in Franklin, Va. Chris who was from another store, was helping out. He was awesome! Helped us get our old numbers on to our new phones, answered multiple questions, and fixed several other problems we were having with transactions to a new phone. Extremely impressed.”
Mobile Phones
Mobile Phones
“I came into Verizon extremely stressed out because my work phone had broke, but Shana made the entire experience so much better. She was incredibly kind, patient, and helpful from start to finish. She explained everything clearly and made me feel completely at ease. Honestly, it felt less like dealing with a stranger and more like sitting next to a friend who genuinely wanted to help. Shana provided outstanding customer service, and I’m very grateful for her help.”