CarPlug offers a friendly and knowledgeable sales team that helps customers find the perfect car within their budget. Customers report that the cars are in good condition and run smoothly. Many praise the dealership for its best prices and amazing negotiations, even for those with bad credit. The staff is patient and goes above and beyond, and customers recommend CarPlug to others. Reviews mention that the dealership’s customer service is worth it, and that FaceTime and other questions are answered quickly. Overall, CarPlug is described as a great place to buy a used car with good-hearted people who make the buying process smooth.