Extra Space Storage located at 5219 Plank Rd in Fredericksburg, VA, offers a wide range of storage options, including climate-controlled and non-climate-controlled units, drive-up access, parking spaces, RV parking, and even golf carts. The facility features a large drive and easy freeway access, making it convenient and hassle-free to find the right storage solution. Security is a priority, with electronic gate access and the manager living on-site, ensuring a safe environment for stored belongings. The staff is known for their professionalism, kindness, and helpfulness, consistently providing excellent customer service. Notably, the store manager demonstrates genuine care, taking extra steps to assist customers with everything from finding suitable units to resolving issues like lost keys or changing units. Customers appreciate her patience, knowledge, and friendly attitude, which make the process smooth and even enjoyable. Many mention that their experience was quick, easy, and trustworthy, and they feel confident leaving their belongings in this environment. The facility’s cleanliness and the staff’s dedication to customer satisfaction make Extra Space Storage a top choice for self-storage needs. With amenities like deliveries accepted and ADA compliance, the location is designed for convenience and accessibility. Overall, the positive reviews highlight a location with helpful staff, secure units, and a commitment to making storage simple and pleasant for all customers.
The employee I worked with was Elise. You have an awesome woman in her. Kind, efficient, patient with my lack of knowledge…. Just a real peach of a person!!!!!!! I hope you know how valuable she is. It is people like this that draw customers and then make them loyal to use your service. She is exceptional. Bobbie... read full comment
September 2026
Julia was great helping us find a solution to our storage needs!
June 2026
Kayla, site manager was fantastic to work with, definitelytakes pride in her work and knows it well. Always willing to help, clarify, recommend. The climate control facilities were second to none and after searching around the area, they were by far the best!
