{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Well all I wanted to do was to change my phone number so I called customer service 611 guy kept telling me hang on I've got your package here and information so hang on must have been on the phone for at least 45 minutes with him just trying to get my number changed. So he said besides changing my number then we're going to charge me a total of $17 also take two or three hours to get my number so I waited I waited and I waited nothing happened the next day meeting today I want to T-Mobile store and the guy that was working there got my number changed it took less than 5 minutes. And didn't charge me at all so I think somebody at customer service was trying to scam me for money like I said I didn't even get my phone number so the moral of the story if you need something done it's probably better just to go to T-Mobile store itself because the person I talked to could barely hear him kept asking him to raise his voice and he didn't listen kept mumbling I couldn't even understand him a big shout-out to the person that helped me out at T-Mobile store thank you”
“Lupita was wonderful to work with and was able to get me everything I needed quickly and effectively! Will definitely request her in the future when we need annything else!”
“Customer service rep Rue is outstanding and deserves a manager position one day in her travels. I purchased an Iphone 16 and called the toll free number for setup and the customer service rep spent a couple of hours with me on the phone and could not activate the phone due to SIM card issue. Everything else was done up til that point. And then called the day after and got another rep and he followed same steps using my Android phone with camera to show me the steps, I was then instructed to send the phone back for a replacement
but the customer service rep at the South Point area shared she wanted to give it a try. 15 seconds, the phone was activated. Thank u Rue for ALL your help. ❤”
“Omg!! I never seen honest person like hamid. I came around 5pm on 19th December 2025. Top notch service. He needs to be promoted and get paid higher. It’s really to see people like him. Keep honest and hard working people like him. I usually don’t give review but this guy is awesome.”
“I really appreciate the level of customer service we received both times we came to this location. Tameka and Reginald are wonderful to work with. Both helped us with upgrading our lines and making sure the experience was wonderful. We drive out of the way to go to this location.”
“Marci at this location has the best customer service I've seen in a long time! Shout out to her and the gentlemen with the braids that work there for an exceptional experience!”
“I wish I could give more than 10 stars!
I went to the Xfinity store yesterday with several different issues and questions involving my device, internet speed, military ID/discount, my upcoming bill, and Xfinity Mobile. Miss Rebecca was absolutely amazing.
She took her time and carefully went through every single concern I had. She even brought up things I hadn’t thought to ask about and went above and beyond to make sure everything was taken care of. I had what felt like a million questions, and she patiently answered every one of them.
By the time I left, she had helped resolve practically everything I came in for. She was truly a blessing to me yesterday.
Miss Rebecca is the definition of outstanding customer service. I sincerely hope Xfinity recognizes how valuable she is, that she stays with the company for a long time, and that she continues to grow in her career.
Thank you so much, Miss Rebecca! You are amazing. Definitely more than 10/10!”
“Checked in as soon as I walked in because of the 4 people in front of me. Demetrius appologized for the wait and the rowdy kids but thats to be exspected so late in the day. He was very accommodating with my questions and equipment set up.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Josh helped us navigate a phone and plan upgrade deftly. He got us the best deal with the best support and perks, which did not raise the bill at all. He made the whole process quick and easy. We came in without an appointment but were the only people on the store and were helped right away.
Highly recommend this location. Josh was a huge help”