Metro by T-Mobile offers affordable prepaid cell phone plans with unlimited 5G data and exclusive perks. Customers can find deals on popular devices like the latest iPhone, Samsung, and Motorola phones at this store. The staff is highly praised for their outstanding customer service, often going above and beyond to help customers and their families. Many reviews highlight the kindness, patience, and helpfulness of the employees, making customers feel welcomed and valued. Some customers experienced waiting times of around 20 minutes but still appreciated the helpfulness of the staff. One reviewer shared a particularly positive experience with an employee named Yira, who made signing up quick and easy, answering all questions without pressure and ensuring the customer only paid for what they needed. Overall, the store is recognized for its friendly staff, good service, and good value plans, making it a trusted choice for prepaid cell phone needs.
Customer service was outstanding the two store clerks went above and beyond to help me and my grandmother they were so kind and patient with us we felt welcomed and not rushed they did an amazing job and we really appreciate them! I rate higher than 5 stars 10 stars for outstanding service ?
March 2023
I had to go in and get a new phone. I think they should have a better selection especially for people who have been there for so many
January 2023
It was nice but we waited like 20 minutes to be seen. The woman working the counter was super helpful though and we got what we needed (:
