Metro by T-Mobile offers affordable prepaid cell phone plans with unlimited 5G data and exclusive perks. Customers can find deals on popular devices like the latest iPhone, Samsung, and Motorola phones at this store. The staff is highly praised for their outstanding customer service, often going above and beyond to help customers and their families. Many reviews highlight the kindness, patience, and helpfulness of the employees, making customers feel welcomed and valued. Some customers experienced waiting times of around 20 minutes but still appreciated the helpfulness of the staff. One reviewer shared a particularly positive experience with an employee named Yira, who made signing up quick and easy, answering all questions without pressure and ensuring the customer only paid for what they needed. Overall, the store is recognized for its friendly staff, good service, and good value plans, making it a trusted choice for prepaid cell phone needs.
I love the service here, Mary It was a great help to me; I needed a new phone and I only went for the price without knowing they had promotions with a new number, and she gave me an even better phone.I loved that kind of communication, I absolutely recommend this store, especially if you can find Mary there.
May 2026
Amazing customer service very knowledgeable employees
December 2025
Yira was very helpful and knowledgeable, always very nice ,when I come in for service she's a sweetheart, I'm going to miss her
