Northern Tool + Equipment has been providing professional businesses, contractors, and do-it-yourselfers with high-quality tools and equipment since 1981. The company takes pride in offering excellent customer service and product expertise to help customers tackle any job. While customers generally find the prices reasonable and the inventory satisfactory, some have experienced issues with the accuracy of the online inventory information not always matching the actual in-store stock. The customer service team has been praised for their responsiveness in addressing customer inquiries. Customers appreciate the wide selection of products available, but some have expressed a desire for more convenient store locations. There have also been reports of challenges in setting up online accounts, with suggestions for a more user-friendly and straightforward process. Overall, Northern Tool + Equipment is known for its commitment to quality products and service, though some areas for improvement have been identified by customers.
