O'Reilly Auto Parts store #5073 in Fredericksburg, Virginia, offers a wide range of auto parts, tools, and accessories, with a focus on helpful and knowledgeable staff. Customers have praised the friendly crew behind the counter for their helpfulness and good advice, especially when troubleshooting vehicle problems. The store provides useful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. A notable experience involved a customer whose car battery was replaced free of charge after a quick in-store diagnosis, even in cold and dark conditions. The store also offers a free Loaner Tool program requiring a refundable deposit, helpful for customers missing tools. The team, including the store manager and staff in Hartwood, is described as great and awesome, with employees eager to assist and identify needs accurately. Overall, the store maintains a good selection of parts at competitive prices, and customers appreciate the attentive service and support from the staff. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a trusted choice for vehicle needs.
Always helpful and great customer service. Everytime I have been here, I always get the parts I need. Highly recommend.
January 2026
Outstanding customer service by Nathaniel!! Needed help with finding the right wiper blades for my 92 Acura. He recommended wiper blades within my budget and needs. I asked if he could replace them for me and he graciously did so. Thank you, Nathaniel for your exceptional service! Will return in the future!
October 2025
Shoutout to Curtis for going above and beyond. He's such a nice person. Helping me to find what I need and check if it fits. Coming out of store to check if I still need help while I was working on my car.
