O'Reilly Auto Parts store #5073 in Fredericksburg, Virginia, offers a wide range of auto parts, tools, and accessories, with a focus on helpful and knowledgeable staff. Customers have praised the friendly crew behind the counter for their helpfulness and good advice, especially when troubleshooting vehicle problems. The store provides useful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. A notable experience involved a customer whose car battery was replaced free of charge after a quick in-store diagnosis, even in cold and dark conditions. The store also offers a free Loaner Tool program requiring a refundable deposit, helpful for customers missing tools. The team, including the store manager and staff in Hartwood, is described as great and awesome, with employees eager to assist and identify needs accurately. Overall, the store maintains a good selection of parts at competitive prices, and customers appreciate the attentive service and support from the staff. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a trusted choice for vehicle needs.
I am never disappointed with this location. The store is well stocked and organized and the personnel are professional and knowledgeable. For the record, I drive out of my way, past two other well-know auto parts chains, to make any needed maintenance purchases. Thank you, it a pleasure doing business here.
May 2026
This particular store is extremely well stocked and they can get things from the East Coast Distribution Center (which is only a few miles away) within 40 minutes. I ordered something online and it was ready for pickup and in just a few minutes.
February 2026
Always helpful and great customer service. Everytime I have been here, I always get the parts I need. Highly recommend.