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February 2024 by Michele Williams
Absolutely Love Ross ALWAYS Find Great Deals on Name Brand Clothes and Bags and Shoes for Myself & My Teenage & Young adult Sons
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December 2023 by Cindy Marzec
Isles are not clear at all. Items all over the place and not on shelves neatly at all. Going thru isles their isn't enough room to pass others, and everything just looked a mess with no one clearing or cleaning and ladies in depth. were very rude and couldn't be bothered by customers. I'm disappointed and doubt I'll return. Will be taking my business somewhere else
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October 2023 by Cornelius H
Always love ross! Not hitting on much my visit but worth the time searching.
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September 2023 by Valetta McKissack
I love the store but everytime you go in to shop you always always have to wait in line for 10 to 15 minutes while other employees are walking around acting like they don't see you...
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August 2023 by V Foos
It's Ross. They have a variety of cheap goods, both in price and quality. Understaffed, always a long wait at the register. Decently clean for having three employees trying to cover the whole store. Dressing rooms missing some locks on doors. Fast food of clothing, you get what you get.
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May 2023 by Inga Johnson
Great finds! And great customer service to Jordan and Maxine (fitting room).
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May 2023 by Matt K.
Got some great deals at Ross today. Love the selection and this location has people driving past their home town location due to the size, collection, etc. Got $240 in dress shirts for $35. Can’t beat it! Extremely happy. I definitely recommend this location. A++ in my book.
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May 2023 by Nilda Graham
I don’t know what’s going on with Ross at Fredericksburg. It saddens me to see it going down. It’s hard to buy anything. Very disorganized! Been like this for about 4 or 5 months. Looks like a second hand store. Some isle are hard to walk through. The rugs are more on the floors than where they should be. Clothing on the floors. This makes it hard for one to want to buy something, unless you already know what you’re going in for and get out fast.
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April 2023 by Katina T
Checking out takes forever!!! There can be 15 people in line and only one register will be open. The return line will only take returns, and the manager stands around “looking” busy.
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April 2023 by Penny Anderson
Plenty of parking and friendly greeting when you walk in. All the racks are organized with clearly marked signs. They have an excellent selection of fashion accessories for a variety of sizes.
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March 2023 by Carrie
Marking one star because people will read negative reviews first. Location on this is wrong so double check your navigation. It's actually 9 mins away in a larger shopping center. Unfortunately I don't know how to request an address update so leaving review instead, which is not related to the quality of this Ross.
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January 2023 by Shannette W
This is ridiculous.. it’s Christmas Eve and it’s only 2 cashiers open .. there were 2 other women walking around instead of helping the 2 cashiers to get the line down … you would expect there to be all workers on DECK working Christmas Eve !Marshall’s had a line but it went so quickly because everyone was on the floor ..every time I come to RossThey are always unstaffed , clothes everywhere making it impossible to shop !It’s just ridiculous
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December 2022 by Deborah Franks
Worst manager ever! Line is to the back of store. 2 registers open. You have enough merchandise on the floor. You have 5 people putting stuff out. All staff except a few should be on the registers as well as the manager. 1.5 hours in line and still not at the register. You are not short staffed - poor management.
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November 2022 by YaaliEboni
I can tell from the reviews a lot of people do not know the process of working in retail or they do not care. If people actually took time out of their day to respect and understand the places they shop they would know it's not always straight forward. Each worker has a specific shift and task(s) to do, some are not trained to do it all. If you see someone working on the sales floor, that does not mean they also have an assigned register to them. Everyone cannot just hop on to check people out. A register has to be tilled and accounted for before it can be used, especially when changing cashiers. When you see a stock associate, they are timed when putting merchandise onto the sales floor so having the decency to move out the way (cart and children included) after they have excused themselves would be the polite thing to do. The store can be a mess but when you have workers who do organize the store time after time just to come back to the isles looking opposite of what they did it gets exhausting. So yes, if you prefer the store to resemble your home or vehicle it can be left to your liking. When someone calls out or does not show up for their shift, there may not be someone else to cover it. If anyone feels entitled or inclined to have the store a specific way, they are more than welcome to apply online! To those customers who are kind, patient and understanding - your presence is appreciated.
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September 2022 by nicole a
All the employees were stellar! Felix checked me out and he's got jokes lolThere were 2 great cashiers as well, one with pink hair who told me everything I need to know about new shipments! Definitely come here for fall clothes before they're gone
