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April 2024 by Shannon Harvey
By far the worst branch I’ve ever stepped foot in, very slow, terribly managed.
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April 2024 by Ed Williams
Opened an account online and did two mobile deposits of payroll checks and setup direct deposit. Ten (10) days later they still had a hold on my mobile deposits and had locked my account for a fraud review. After several calls and a visit to the local branch office, I'm not able to access over $2k of my money and they are returning my mobile deposits and not accepting my direct deposit, so I'll have to wait several more days before I can get my money sent to a real bank. Do yourself a favor and heed all the terrible reviews... they are well deserved!
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April 2024 by Jeff White
The worst Truist branch I know of.
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December 2023 by James Twiford
Had a CD in this branch for 17 years. Closed it out, took a penalty on an early closing this cycle and they charged me an additional $10 to get MY money. Teller was great but the will never use this bank again.
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December 2023 by Martha Maturi
Trust me, this is the worst branch of Truist anywhere. Drive on by. Remarkably long lines. Every. Single. Time.
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December 2023 by tim hood
One teller and 10 people in line. Waiting 45 min
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December 2023 by Luther Ratliff
Wow this is absolutely the slowest bank that truist has I can't believe it takes over 25 minutes to make a deposit what is you'll problem
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November 2023 by Lola M
We’ve been customers of this bank (National Penn) over 20 years, many years before it became Truist. Absolute WORST on customer service; no one seems to care. One teller inside, one person at drive thru, no one on platform! No one even seemed to pay attention- gone to the dogs!!! It’s absolutely horrific.
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November 2023 by John Ferrell
Worst bank and customer service ever they have one teller for 100 or more people this bank is a joke constantly screwing up accounts I will be seeking a better bank the first of the month always one teller for the big crowds for paydays social security truist is the biggest moron bank ever they should close down
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October 2023 by Jack Cromlin
Worst bank and customer service ever they have one teller for 100 or more people this bank is a joke constantly screwing up accounts I will be seeking a better bank the first of the month always one teller for the big crowds for paydays social security truist is the biggest moron bank ever they should close down
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September 2023 by John Allee
Best Bank service. Great on line app .Lots of locations.
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May 2023 by Kaylyn Shaw
Good people but never enough tellers. 1 teller for a line of 10 people is ridiculous.
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December 2022 by john f
Closing my account on Monday all truist does is have problems managing accounts went there today the bank computers are down probably hackers truist should be investigated for fraud mishandling peoples money
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December 2022 by Public Reviews
I absolutely can not stand this bank. They are the most annoying, rude disrespectful, condescending people. Avoid banking with this new bank, go to a more reputable bank.
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October 2022 by Matt Jenkins
By far the worst bank there is. Extremely evident why they're losing customers so rapidly. Literally any bank out there is better than Truist.